Key Account Manager

This position provides day-to-day Sales delivery to Agfa customers and the Agfa organization in the South of Brazil. The Key Account Manager acts as the single point of contact to customers for Agfa products & services and is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations, and negotiating contracts. Cultivating relationships is essential.

Accounts are a combination of products & solutions of high technical complexity, including competitive and innovative/new products.

Job Duties & Accountabilities:

• Establish and build strong client relationships over time that allow for continuity.
• Represent sales, support, and service delivery programs.
• Manage profitable offer calculation, submission, and contract management.
• Handle overdue accounts.

Education:

• Preferable technical level or higher in Administration, Communication, Marketing & Sales, or Biomedicine.

Experience:

• 5 years in the Healthcare business (Imaging & Radiology Sector).

Specific Skills:

• Ability to sell Radiology devices (DR/CR) in high and medium accounts.
• Empathy and understanding of customer needs.
• Ability to add value to a customer's life during the sales process.
• Skilled in asking questions to address hesitations or objections.
• Ability to extract the value that proposals will bring to prospects’ businesses.
• Knowledge and background in Radiology Imaging Products (equipment and consumables).
• Accountability and relationship building skills.
• Knowledge in CRM administration (e.g., Sales One, Salesforce).