Key Account Manager

This position provides day-to-day Sales delivery to Agfa customers and the Agfa organization in the South of Brazil. The Key Account Manager acts as a single point of contact to customers for Agfa products & services and is responsible for identifying opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations, and negotiating contracts. Cultivating relationships is essential.

Accounts are a combination of products & solutions of high technical complexity, including competitive and innovative/new products.

Job Duties & Accountabilities:

• Establish and build strong client relationships over time that allow for continuity.
• Represent sales, support, and service delivery programs ongoing.
• Manage profitable offer calculation, submission, and contract management.
• Accountability for overdue accounts.

Education:

• Preferable technical level or higher in Administration, Communication, Marketing & Sales, or Biomedicine.

Experience:

• 5 years in the Healthcare business (Imaging & Radiology Sector).

Specific Skills:

• Ability to sell Radiology devices (DR/CR) in high and medium accounts.
• Empathy and understanding of customer needs.
• Ability to add value to a customer's life during the sales process.
• Skilled in asking questions to address hesitations or objections.
• Ability to quickly extract the value that proposals will bring to the prospect’s business.
• Knowledge and background in Radiology Imaging Products (equipment and consumables).
• Accountability and relationship building skills.
• Knowledge in CRM administration (e.g., Sales One, Salesforce).