Jr. QA Content Review Specialist (Remote) (Position located in Brazil)

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Please submit your resume in English.

To learn more about our team and office culture in São Paulo, Brazil, visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/sao-paulo
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-São-Paulo-Location-EI_IE969384.0,7_IL[…]M_-C1lsxoZq7Cx8IriVE8MkrzuTmnJzqego77RAWZz9sqGt_55BflwYKpQeg
LinkedIn: https://www.linkedin.com/company/knowbe4/life/brazil/

In this fun, fast-paced role, you will be supporting our KB4 Courseware publishing team by assisting with quality assurance for new elearning content as well as ongoing translation and maintenance projects. Duties include auditing content at various stages of the project from course scripts and storyboards to final modules, and assets for the KB4 Learning Management System, the ModStore.

Responsibilities:

• Audit online eLearning modules and provide feedback to courseware staff
• Formulate decisions and provide approvals related to usability in validation process of courses
• Review and edit course scripts, descriptions, storyboards, and other deliverables
• Review graphics deliverables as to quality and adherence to courseware standards
• Assist on writing projects as needed
• Provide feedback in a collaborative way that helps to enhance all of the departments in courseware
• Participate as needed with collaborative projects across publishing teams
• Exercise independent discretion on assigned projects

Requirements:

• B.A. in Portuguese/English, Linguistics, Instructional Design/Education/Organizational Development or Social Sciences
• 1-2 years experience editing and reviewing content
• Experience with Gmail and Google Docs
• Strong written and verbal communication skills
• Excellent internal customer service skills and attention to detail
• Experience with web-based project management systems
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.