[Job-20479] Senior Squad Leader - DevOps Team, Brazil

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions.

With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

When applying for one of our positions, you’re agreeing to the use of AI in the early phases of the selection process, where your profile will be evaluated by our virtual assistant. For more information, access our opportunities’ page.

Main Responsibilities:

1. Problem Solving: Support solution discussions within the team, focusing on internal conflicts, product matters, and communication issues to foster collaboration and innovation.
2. Impediment Removal: Support the team by removing impediments or blockers impacting delivery.
3. Coaching: Guide the development team in agile principles, Scrum practices, and ceremonies, serving as a reference for business understanding and work organization.
4. Client Collaboration: Work with clients to identify business and operational requirements.
5. Roadmap Development: Develop, monitor, and present DevOps transformation roadmaps to both internal and external audiences.
6. Requirements Production: Produce high-quality requirements and well-defined user stories (with acceptance criteria).
7. Backlog Management: Ensure user stories meet the agreed Definition of Ready and Definition of Done; refine, maintain, and prioritize product backlogs.
8. Metrics Analysis: Familiarity with KPIs and metrics, along with experience using this data to demonstrate project progress; analyze and monitor team metrics such as burndown, expected vs. actual velocity, and lead time/cycle time to assess project health and aid in planning.
9. Agile Refinement: Refine our agile methodologies based on results and client feedback to drive incremental improvements.
10. Consistency Assurance: Ensure touchpoints are set up across the project lifecycle for consistency of vision (internally and externally).
11. Opportunity Identification: Identify business opportunities and hypotheses while developing a deep understanding of users, stakeholders, and the problems to be solved.

Must Have:

1. Excellent communication skills, both written and verbal in English (C1 or higher).
2. Previous experience working as a Squad Leader for a DevOps Team (or another Tech Team, such as SRE).
3. Experience in setting up and evolving multi-functional development teams.
4. Experience working in a fast-paced, fast-changing environment with multiple parallel teams.
5. Experience with Agile methodologies and frameworks such as Scrum, Kanban, XP, etc.
6. Proven experience with Atlassian tools, including JIRA, Confluence, and Trello.
7. Effective collaboration with DevOps from a technical perspective.
8. Familiarity with DevOps tools, practices, and technologies (e.g., Python, Groove, CI/CD, automation, orchestration, Git Flow, Trunk Based).
9. Experience with cloud services (AWS, Azure, or Google Cloud).

Nice to Have:

1. Certifications in project management (PMP, Scrum Master) and DevOps (AWS Certified DevOps Engineer, Docker) are a plus.

Our benefits:

1. Health plan and dental plan.
2. Meal allowances.
3. Childcare assistance.
4. Extended parenting leave.
5. Gympass.
6. Annual profit-sharing distribution.
7. Life insurance.
8. Partnership with an online mental health platform.
9. CI&T University.
10. Discount Club.
11. Support Program: physiotherapy; psychological guidance; nutritionist and more.
12. Pregnancy course and responsible parenthood.
13. Partnership with online course platforms.
14. Platform for language learning.
15. And many others.

Collaboration is our superpower, diversity unites us, and excellence is our standard.

We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions.