IT Support

Medpace
São Paulo
BRL 80.000 - 120.000
Descrição da oferta de emprego

Job Summary

Due to our continued growth, we are in need of qualified and focused individuals for a vital role in our IT Support department. Our IT Support team provides both remote and onsite support to our global organization.

Responsibilities

  • User account administration for network, e-mail, and other applications
  • Provide support to global end users on company provided equipment and software applications including computer hardware, peripherals, mobile phones, computer operating systems, and office applications
  • Research and resolve technical problems of equipment and software applications
  • Respond to tickets, telephone calls, e-mails, and requests for technical support
  • Document, track, and monitor problems to ensure timely resolutions
  • Work with testing new technology and applications

Qualifications

  • Associate degree in Information Systems, Information Technology or something closely related
  • 1 year of experience in a Help Desk or IT Support type role
  • Experience with PC Equipment, Office 365, Adobe, and other cloud-based applications a plus
  • Fluency in spoken and written English

We kindly ask to submit applications in English.

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