IT Data Analyst

Responsibilities:

1. Following IT HSBC standards, support implementation of changes into production in line with the entity goals.
2. Manage expectations, results, and impact of agreed outcomes, thinking ahead to identify and overcome potential issues.
3. Report to management issues or potential risks within technical origin or which can impact entity and clients.
4. Automate manual processes within IT or operational areas focused on performance and capacity increase.
5. Closely track technical activities with vendors to ensure projects and recurrent activities guarantee proper governance and services under agreed thresholds.
6. Work collaboratively with Senior Managers from other areas in IT to ensure stakeholder and customer requirements are met.
7. Proactively seek opportunities to organize IT services to improve business operations in collaboration with other areas.
8. Establish effective relationships across the business and tech structure/matrix to ensure better engagement and improve the quality and effectiveness of deployment.