Infrastructure & Technology Site Reliability Engineering Professional Professional Hortolandia, Br

Infrastructure & Technology Site Reliability Engineering Professional

Location: Hortolandia, BR

Salary: BRL 80.000 - 120.000

Responsibilities:

• Provide technical support using problem determination and problem source.
• Utilize technical and negotiation skills in collaboration with other support operations/organizations to prioritize and diagnose problems to resolution.
• Recommend and implement optimization and automation to existing technical support tools, procedures, and processes, and implement new tools.
• Provide training for and mentor others on the team.

Your role and responsibilities:

As a Site Reliability Engineer for the CIO Hybrid Cloud Z Platform & Strategy Team, you will maintain, support, and help to enhance multiple aspects of the Z environment including z/OS Storage Management, z/OS Performance, Capacity, and Networking tools. You will maintain, support, and help to enhance the multi-technology monitoring and automated remediation systems which support all IBM’s internal applications and systems. You'll have the opportunity to identify points of improvement in technical processes and propose new ways to do it through automation, help our customers to resolve their pain points and, through co-creation, define solutions that allow improving the efficiency of their operations.

Required education: Bachelor's Degree

Preferred education: Bachelor's Degree

Required technical and professional expertise:

• Deep knowledge in z/OS and z Storage support and demonstrate deep knowledge of OS and zOS Storage in mainframe environment.
• Experience in Cloud Infrastructure and Knowledge of Network technologies.
• Ability to solve complex problems and have experience in installation, configuration, high availability, root cause analysis, performance tuning, and security & compliance activities.
• Experience in working with global teams, with people from several locations.
• Experience in Data Center Management and Migrations.
• Experience in Disaster Recovery.
• Experience in Modernization and Automation.
• Autonomy to work without supervision, targeting to achieve agreed-upon goals and with an innovative mindset.
• Lead z/OS system design discussions, plan and implement.
• Fluent in English, both written and spoken.

Preferred technical and professional experience:

• Ansible experience on Mainframe.
• Other zOS Middleware (DB2, IMS) or Base/Storage/TWS/Network/Netview.
• Experience in automation and execution of tests/automation of new workloads.

ABOUT BUSINESS UNIT

The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBM’s financial strategy, developing new business models, and mitigating enterprise risk.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, live in what we do as IBMers as we strive to be the catalyst that makes the world work better.

ABOUT IBM

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OTHER RELEVANT JOB DETAILS

All our positions are eligible for people with disabilities PwD or rehabilitated.

Job Title: Site Reliability Engineering Professional

Job ID: 18721

City / Township / Village: Hortolandia

Work arrangement: Onsite

Area of work: Infrastructure & Technology

Employment type: Regular

Contract type: Regular

Position type: Professional

Some travel may be required based on business demand.

Shift: General (daytime)