Implementation Consultant

What We Do:

As the world's number 1 open source HR software, we know we have a strong product. With over 3 million global users, we are looking to expand our client base. We have built software that is both easy to use and easy to integrate with other best-in-class solutions. Each member of our team rallies around the belief that our customer's success is our success. We exercise this belief by always being valuable, relevant and consistent in everything that we do.

What Our Software is for?

OrangeHRM is a platform for Human Resource professionals to manage and optimize employee information in one central system, so that this information can be fully leveraged by all company stakeholders.

A day of life in our team:

We're responsible for ensuring our customers can get the best value possible out of our software. We retain them on how to use the software, we configure the system to match their business requirements and we find innovative ways to solve real world problems.

Key Responsibilities include:

• Gather business requirements and configure our software to meet business needs.
• Deliver online user training in English on the OrangeHRM software.
• Engage with customers to troubleshoot and diagnose issues.
• Contribute to user guides and software documentation.
• Become a trusted advisor for our clients and advocate for their needs within OrangeHRM.
• Handle multiple projects simultaneously and efficiently.
• Prepare project plans, meeting minutes, and status updates in order to effectively deliver projects.
• Aid the sales organization in pre-sales activities to win new business.

What we are looking for:

• Dynamic, self-motivated individual with a can-do attitude and an outgoing personality.
• Fluent oral and written communication in English.
• Excellent presentation skills.
• Strong knowledge in MS Office Suite.
• A Diploma or a Degree in Information Technology.
• A passion for helping people understand.
• Domain knowledge in Human Resources Management would be an added advantage.