Hiring a Director of Operations for Leading Hospitality Group

Hiring a Director of Operations for Leading Hospitality Group

Company: Vintage Group Inc.
Location: Calgary, Alberta
Position: Director of Operations

Are you an experienced leader with an exceptional track record looking to make a significant impact in our hospitality group? Vintage Group Inc. is hiring a Director of Operations to join our team in Calgary, Alberta. With new high-end restaurant concepts on the horizon, this is a unique opportunity to help lead an innovative company dedicated to creating memorable dining experiences.

Responsibilities will include:

1. Operational Oversight
   - Monitor daily operations: Oversee front-of-house and back-of-house functions, ensuring everything runs smoothly, from service to kitchen production.
   - Staff management: Supervise managers and staff, ensuring proper staffing levels and efficient work.
   - Implement company policies: Ensure compliance with health regulations, safety protocols, and company policies.
2. Financial Management
   - Budgeting and cost control: Develop and manage budgets, controlling operational costs such as labor, inventory, and food costs.
   - Profitability analysis: Track and analyze financial performance, identifying areas for improvement and cost reduction.
   - Forecasting and reporting: Prepare financial reports, forecasting trends, and adjusting strategies as needed.
3. Customer Experience
   - Enhance service standards: Ensure customers receive a consistent, high-quality dining experience.
   - Address customer concerns: Handle any escalated customer complaints or issues, ensuring satisfaction.
4. Staff Training and Development
   - Hiring and onboarding: Oversee the hiring process and ensure proper training for new staff.
   - Employee development: Offer opportunities for staff development, ensuring that team members are continuously improving.
   - Maintain high morale: Foster a positive, motivating work environment.
5. Menu Development and Inventory Management
   - Menu planning and pricing: Work with chefs and culinary teams on menu updates, pricing strategies, and promotions.
   - Inventory management: Oversee inventory levels and manage relationships with suppliers to ensure the timely procurement of quality ingredients.
6. Strategic Planning and Growth
   - Set operational goals: Establish short- and long-term goals for improving efficiency, customer service, and profitability.
   - Business growth: Collaborate with owners or executives on strategies for expanding or improving the restaurant’s footprint, whether through new locations, marketing efforts, or new offerings.
7. Compliance and Legal Oversight
   - Ensure legal compliance: Ensure the restaurant meets all relevant health, safety, and labor laws.
   - Risk management: Develop strategies to minimize risks, such as insurance or safety training for staff.

Skills Required:
- Leadership: Strong ability to lead a diverse team, motivating and managing staff effectively.
- Communication: Excellent verbal and written communication skills for interacting with staff, customers, and stakeholders.
- Financial acumen: Ability to read and analyze financial reports, manage budgets, and optimize costs.
- Problem-solving: Quick and efficient in identifying issues and finding solutions.
- Time management: The ability to multitask and manage time effectively, prioritizing daily responsibilities.

This role requires a combination of operational expertise, strategic thinking, and strong leadership abilities to ensure the success and smooth functioning of our restaurants.

Requirements:
- Proven experience in a leadership role within the restaurant industry
- Strong understanding of restaurant operations, financial management, and customer service
- Exceptional communication, organizational, and problem-solving skills
- Ability to manage multiple venues and diverse teams effectively.
- Ability to adapt to evolving business needs and thrive in a fast-paced environment
- Passionate about hospitality and committed to delivering excellence
- Excellent problem-solving and decision-making abilities.
- Degree in Hospitality Management or a related field is preferred.

Benefits:
- Competitive salary and performance-based incentives
- Opportunity to shape new restaurant concepts and contribute to a growing brand
- Comprehensive benefits package
- Growth and advancement opportunities within the company

How to Apply:
Interested candidates are encouraged to apply online today!

Become a part of Calgary’s evolving dining landscape with Vintage Group Inc. and lead a team dedicated to culinary distinction.

About Vintage Group Inc.:
Vintage Group Inc. is a prominent player in the restaurant scene, known for our dedication to quality, creativity, and exceptional service. With a strong foundation and new concepts on the way, we are excited to bring fresh, exciting dining options to Calgary. Join us in our journey of culinary innovation!