Floor Supervisor

Overview

Let us help you take the next step in your career at our Western Dental/Brident Offices as a Floor Supervisor! At Western Dental/Brident Offices, we have modern, fully equipped state-of-the-art dental practices that you will be proud to be affiliated with. We recognize that our team members are part of the Western Dental/Brident family where we provide excellent professional, financial, and personal growth for your dental career.

Responsibilities

• Supervise all back office staff including scheduling, training, performance evaluations, and holding staff accountable.
• Participate in the hiring, selection, and retention for back office staff.
• Responsible for patient management by partnering with dentists, providing patients with proper pre and post-treatment instructions, and ensuring patient satisfaction.
• Monitor patient flow by effectively reviewing the sign-in sheet and appointment book and making necessary adjustments to the schedule.
• Responsible for ensuring sterilization of the office and equipment.
• Ensure compliance with all OSHA, Dental Board, and Corporate policies and procedures.
• Conduct all weekly/monthly/quarterly inspections.
• Maintain dental supplies and inventory; stock supplies in operatories, restrooms, lab, etc. as needed.
• Maintain proper patient treatment records.
• Lead, inspire, and motivate back staff.
• Participate in monthly operational meetings.
• Prioritize UPE (Ultimate Patient Experience).

Western Dental/Brident offers a competitive benefits package designed to enhance the lives of our team members. Team members are eligible for benefits based on their full-time status.

• Paid Time Off (PTO)
• Medical and dental insurance
• Vision coverage
• 401K plan
• Highly competitive salaries
• Outstanding professional training
• Exceptional growth and career advancement opportunities

Qualifications

• Experience supervising a team of 8-12 team members with the ability to demonstrate authority, delegate responsibility, and hold a team accountable.
• Working knowledge of dental equipment and terminology, OSHA, and safety compliance.
• Must have a current X-Ray License. (Or an agreement must be signed that the X-Ray license will be obtained within six (6) months of employment.)