We help the world run better
At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
ROLE DESCRIPTION:
The SAP Adoption Services Center (ASC) provides remote/onsite SAP consulting services to SAP customers. It is a global team with centers in EMEA, India, Greater China, North America, and Latin America. The Cloud ERP solution area of the ASC focuses on the S/4HANA product and drives the RISE with SAP Methodology for S/4HANA, a core element of the digital strategy of our customers.
We are growing the Mexico and Brazil based nearshore centers to expand our delivery capabilities within the Americas region. Our desire is to provide SAP’s customers access to the best global network of consultants with expertise in SAP’s latest technologies. The Brazil nearshore center for Digital Industries provides unique capabilities to SAP’s customers on their implementations of innovation products.
We are looking for a Senior SAP Business Process consultant, who is experienced in MM or SD processes, with knowledge in SAP S/4HANA, sound experience in master data, and handling of business partners in S/4HANA, along with knowledge of key business functions in logistics S/4HANA processes and at least one industry solution and/or one line-of-business solution within our scope of solutions.
KEY RESPONSIBILITIES
- Take upon roles in Professional Services engagements of SAP solutions as logistics business process expert during all key phases and cycles of the projects.
- Advise customers on industry best practices in the required area of expertise, focusing on Digital Industries, mainly on Consumer Industries solution portfolio.
- Support sales activities during elaboration and evaluation of SAP Services project proposals.
- Support activities outside of consulting/professional services, such as support engagements, customer escalations, and expert-on-demand requests, as required.
- Contribute to internal global initiatives supporting SAP strategy for helping customers drive their digital strategies and innovations.
- Be involved in our culture of knowledge sharing, and in assets use and improvement, acting as portfolio enabler whenever required.
EXPECTATIONS AND TASKS:
- Provide remote/onsite SAP consulting services to key SAP customers on innovation products, mainly in Consumer Industries solution portfolio.
- Be actively involved in the preparation, design, realization, deployment, and support of customers’ implementation, upgrade/migration, and roll-out projects.
- Participate in customer workshops to understand business process requirements, providing a creative source of ideas/solutions to address customer issues.
- Configure customer requirements in customer’s SAP system, prepare functional specifications, and support development teams.
- Conduct testing, training, and support during key project cycles of SAP projects.
- Support services sales activities, helping to validate project efforts, reviewing key premises and exclusions, and participating in solution reviews and risk reviews of bid processes of SAP project proposals.
- Execute innovation portfolio in coordination with Customer Services & Delivery areas to deploy and implement solutions.
QUALIFICATIONS, SKILLS AND COMPETENCIES
- Relevant combined industry and SAP logistics consulting experience and/or experience in at least 2 full SAP E2E implementations, or similar, working as SAP business process consultant.
- Knowledge on SAP S/4HANA in one logistics module, MM or SD, with adequate understanding of technical integration of S/4HANA with other solutions, as well as minimum understanding of ABAP development language.
- Good understanding of handling master data in S/4HANA, with knowledge and experience in SAP Business Partners in S/4HANA.
- Experience in one Industry solution or LoB solution is a plus, such as Retail solutions, CPG Solutions, SAP solutions used in Utilities and subscription-based businesses, Oil & Gas Solutions, and Agribusiness solutions.
- Knowledge in Brazil Localization processes and the SAP DRC solution for Brazil, and for other Latin American countries is a plus.
- Understand how SAP FIORI applications work.
- Good communicator at multiple levels of the organization with strong and clear verbal and written communications.
- Ability to work under pressure and manage challenging client situations.
- Self-motivated, proactive, curious, and resourceful. Quick learner with ability to influence others and provide reassurance to key users.
- Understanding of the AGILE project methodology and experience in a project using such methodology.
Education
Bachelor’s degree in computer science, Mathematics, Physics, or similar.
LOCATION
São Leopoldo, Rio Grande do Sul, Brazil. Hybrid work.
WORK AREA
Customer Services & Delivery, Adoption Services Center – Cloud ERP (S/4HANA) Solution Area
EXPECTED TRAVEL
Up to 25%
LANGUAGE SKILLS
English – Fluent in both spoken and written English (Mandatory)
Portuguese - Fluent in both spoken and written Portuguese (Mandatory)
Spanish - Fluent in both spoken and written Spanish (Desired)
EMPLOYMENT TYPE
Regular Full Time