At Amazon, we're working to be the most Customer-centric company on earth, so we are constantly looking for ways to improve delivery experience. Our goal is to exceed the expectations of all our customers by ensuring that their orders, no matter how large or small, are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through multiple fulfillment channels.
A successful candidate must be passionate about understanding customer pain points, has an unending desire to uncover root causes of any defect, works independently, is comfortable with ambiguity, and able to influence internal/external partners at all levels of the organization. This role will particularly suit someone with strong skills in program management, analytics, queries, communication both written and verbal, relationship building and Customer Obsession.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.