Technical II, IT Operations

Job Title: Technical II, IT Operations

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.

The Technical Support II, IT Operations is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.

This is an onsite position located in Sao Paulo.

• Support in project implementation
• End points security applications - Compliance
• Bigfix
• Developing automation scripts
• Remote support
• Field Support
• Equipment control in SCCM and Active Directory
• Inventory control
• Installation of equipment for new accounts or projects (new site)
• Equipment configuration
• Incident resolution according to SLA
• Safety of computer equipment
• Repair of computer equipment
• Maintenance of computer equipment

Candidate Profile

• Bachelor's Degree in related field from a four-year college or university
• Located in Sao Paulo
• Intermediate English level
• 2-4 years relevant experience
• And meet timelines on deliverables
• Knowledge in the management of Windows & Mac OS network configuration
• Knowledge in PC Maintenance
• Knowledge managing DNS and Active Directory
• Proficient in Microsoft Office

Location: BRA SAO PAULO Rua Tagipuru, 906 Barra Funda

Language Requirements:

Time Type: Full time