Product Loss Control Advisor - SA

What is the role?

The Trading & Supply Product Quality, Regulatory and Claims Americas team is part of a global team responsible for handling Product Quality, Claims, Product Lifecycle Management, and Global Inspection Companies. The Americas Trading & Supply Product Quality, Regulatory and Claims team sits in Operations and provides support across the Downstream business in the US, Canada, and Latin American countries in which we operate. Each of these countries has its challenges in terms of business context, legal environment, and regulatory framework.

This will be a regional role supporting Trading and Supply businesses & operations for Latin America from our Ventura office in Rio de Janeiro. It will be part of a global skill pool of Loss Control experts in Trading & Supply that has been developed with the aim to strengthen our ability to prevent, investigate, and resolve oil and product cargo losses. Loss Control experts look to minimize HSSE risks, financial exposure, demurrage claims, and reputational impact, all while ensuring compliance with relevant regulations.

A primary focus of this role will be supporting all commodities for the Trading business. This can include fuels, chem feeds, base oils, waxes, and crude. This role will also be key in supporting business efforts throughout the supply chain from Upstream to Trading & Supply.

Our key objective is to leverage our Product Quality, Regulatory, and Loss Control (Claims Management) expertise to add value and prevent value leakage, whilst protecting brand and reputation.

For this role, it is imperative to collaborate across organizational boundaries between our Upstream, Downstream, and Trading businesses, with Operations and supporting functions (Contracts, Legal, Security, and Demurrage). Good stakeholder management and an ability to communicate well with senior and operational level staff is required.

Key to this effort will be to work with and support Global Loss Control Excellence in designing and implementing the Downstream-wide Loss Control framework, policies, standards, and procedures, as well as supporting ongoing local initiatives with Commercial Operations in the region.

Accountabilities:

• Support business on loss control incidents, root cause analysis, mitigation, investigation, incident reporting, and follow-up including recovery against claims.
• Provide loss control advice to crude, product, and freight trading.
• Support claims and legal departments managing quantity claims.
• Support the implementation of standards within trading on loss control policies, procedures, and standards.
• Develop tools to support business.
• Perform assurance on loss control processes.
• Support development of standards, manuals, and training material.
• Provide coaching and training on loss control principles and quantity measurements.
• Provide technical advice and support with regards to inspections and laboratory assurance.
• Subject Matter Expert for all product loss issues across our operations including – third-party and equity terminals, across marine, rail, pipe, and truck transits.
• Develop and deploy standard procedures in conjunction with global team for the expedient identification and resolution of product loss issues across the supply chain to be leveraged by Commercial Operations community at large.
• Develop and deploy monthly reporting protocol for all product loss related issues (tactical and structural) for sharing with Trading & Supply leadership across mid and front office.

What we need from you?

• 5 years’ experience with Loss Control.
• Engineering bachelor’s degree – preferable Chemical or Petroleum.
• Knowledge of Agência Nacional do Petróleo (“ANP”) resolutions will be an advantage.
• Strong leadership skills.
• Excellent communication and stakeholder management skills.
• Strong interpersonal / team working skills.
• Ability to lead cross-business projects to successful outcomes.
• Advanced knowledge of bulk liquid quantity measurement and custody transfer procedures.
• Ability to collaborate with and lead a variety of global internal and external stakeholders.
• Understanding of basic loss control management principles and tools.
• Cargo measurement and sampling procedures for all modes of transportation and facilities.
• Refinery, terminal, and pipeline logistics.
• Understanding of commercial trading / supply principles.
• Types and structure of product / oil trading contracts and charter parties.
• Awareness of the degrees of loss control risk involved in physical oil trading and shipping operations.
• Ability to identify learning points and poor operational practices in relation to loss control.
• Prior experience leveraging data to extract value – collecting data, analyzing it, converting to commercial value. Strong Microsoft Excel skills.
• Knowledge of Product Loss and associated API, Energy Institute standards across various modes of transport and storage.
• Quantity and quality measurement standards in the oil industry.
• Shipping, refinery, terminal, and pipeline operations and logistics.
• Commercial trading principles.
• University Degree level or equivalent work experience.