Product Technical Sales Support Engineer - Feeders

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 11/28/2024

Introduction

We are seeking a Product Technical Sales Support Engineer - Feeders to join our Sales Support team. You will be responsible for global application and technical support of sales, product management, proposals, customers, and training for the Feeders (Bulk Materials Handling) products Apron, Belt, and Hybrid Feeders within the Crushing Business.

In this position, you will report to the Director, Bulk Materials Handling. This position can be in York, PA, Brookfield, WI US or Sorocaba, Brazil. We offer flexible working like hybrid options. However, it involves up to 30% of travel to customer sites, engineering offices and Metso sales teams.

Team you belong to:
You will join a team of Technical Sales experts enthusiastic about technical development. The goal of the team is to provide a high level of quality technical solutions for customer opportunities and projects to ensure the Metso proposed solution is viewed as the superior choice for our customers promoting brand value, providing booking and margin results. We work closely with internal stakeholders, such as Sales, Proposals, Engineering and Project Management team. Our team culture is all about providing new ideas, thinking creatively and maintaining a good communication.

The members in our team are in US and Brazil.

What you’ll do:

1. Provide Expert Technical Support: Assist mining customers with technical inquiries related to feeding and equipment applications, working closely with the Capital Equipment Sales teams and other internal departments.
2. Promote Innovation: Support the development of high product solutions, making competitive and creative recommendations for machinery selection and application improvements.
3. Conduct Training and Support: Offer technical training for internal teams and external clients, sharing your knowledge on feeder products and enhancing our overall expertise.
4. Analyze Data for Improvement: Collect and analyze field data to support project fulfillment, product development, and marketing strategies.
5. Represent Metso: Showcase our technical prowess at trade shows and conferences, building trust and showcasing our commitment to quality.
6. Customer Engagement: Attend meetings and engage with customers to understand their needs, providing technical support that assists close sales.
7. Develop Tools for Efficiency: Contribute to creating tools that streamline equipment sizing and selection, enhancing proposal efficiency.
8. Market Development: Assist in training on new products and technical knowledge to support market growth.

Who you are:

1. Educational Background: Bachelor’s degree in engineering or equivalent experience.
2. Industry Expertise: Good knowledge of feeder Bulk Materials Handling equipment and experience in the mining or heavy equipment sectors is desirable.
3. Technical Skills: Ability to read and interpret engineering drawings, coupled with solid presentation skills for effective training.
4. Collaborative Spirit: A proactive person with advanced communication skills, ready to think creatively and work collaboratively across diverse teams.

What's in it for you?

1. An inspiring purpose - Enabling sustainable modern life.
2. Wellbeing and safety - Benefit from occupational healthcare, generous benefits plan, healthy living rewards.
3. Compensation and rewards - Global incentive program tied to business and performance targets.
4. Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment.
5. A thriving culture - We are committed to developing an inclusive culture that enables everyone to do their best and reach their full potential.
6. Extensive learning opportunities - Ongoing growth dialogues, internal mobility, mentoring programs, education assistance, ambitious projects, and global opportunities.
7. Worldwide support - Leverage our network of peers across the world, offering valuable assistance.

Get in touch:
Want to rise above the possible with us? Click ‘Apply now’ to leave your application.

For additional information, please contact Charline Avila, Talent Acquisition Specialist at charline.avila@metso.com

Metso is an equal opportunity employer committed to fostering an inclusive and diverse workforce culture. All qualified applicants will receive consideration for employment without regard to race, religion, color, nationality, gender, gender identity, sexual orientation, age, status as a protected veteran or status as a qualified individual with a disability.