Executive Housekeeper

Join us at Accor, where life pulses with passion!

As a pioneering company in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status quo.

By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitality is a work of heart, Join us and become a Heartist.

Job Description

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives.

As the Executive Housekeeper, you will be responsible for one of the biggest departments in the hotel. Your influence on the team will ensure the delivery of an exceptional guest experience. You will leverage your experience and expertise to oversee all housekeeping operations.

• Strive to achieve excellence, overseeing the expert cleaning of guest rooms and public areas.
• Develop and engage your team with guidance and training focusing on guest service; enabling a culture of personalized guest attention and care.
• Ensure the standards of cleanliness and guest comfort are maintained in accordance with our elevated standards.
• Support the General Manager in informing and executing the hotel’s strategic plan, and work with the Senior Leadership team to drive overall hotel performance.

• You will hold previous leadership experience within Housekeeping and have a clear comprehension of luxury market expectations.
• Proven experience with cost control, including payroll, expenses, and forecasting is essential.
• Exceptional communication and organizational skills.
• Demonstrated ability to coach, mentor, develop, and inspire teams.
• Strong focus and passion for hotel operations.
• Strong working knowledge of Microsoft Outlook, Microsoft Office, and Opera.
• Confident & articulate communication, negotiation, relationship, and networking skills.