Commercial Manager

Commercial Manager

Sao Paulo, Brazil (Hybrid)

The Commercial Manager has direct responsibility for the entire commercial business among Online Retailers and Marketplace platforms in the region. The individual will report directly to the Commercial Director. This individual will be accountable for achieving sales targets and campaigns, maximizing and improving retail journeys and sales, and handling administrative duties of the position. This individual is responsible for maintaining and growing existing relationships with key Partners.

The Commercial Manager is the point person for all customer relations and sales aspects. This individual must be an expert on the PlayStation brand and product line and be familiar with competitive products, industry trends, and the retail environment.

Key Responsibilities:

• Deeply understand how the online and marketplace channels operate, including margins, consumer journey, retail and commercial processes.
• Develop the strategic and tactical approach for the marketplace channel, ensuring alignment with PlayStation’s commercial goals.
• Lead relationships with key marketplace platforms, preferably Mercado Livre and Shopee, ensuring best-in-class execution and sustainable growth.
• Develop comprehensive retail activity and promotional calendars tailored to each retail and marketplace account.
• Maximize the effectiveness of all PlayStation software and hardware launches by negotiating retail support at the point of sale and across all applicable advertising vehicles.
• Determine and guarantee placement of the appropriate product mix for each account, tailoring the mix to the strengths and characteristics of each retailer and marketplace.
• Ongoing negotiation of additional floor and retail share, interactive placements, and promotions.
• Plan and execute all product transitions and price adjustments across online and marketplace accounts.
• Maintain consistently healthy inventory levels to maximize sales opportunities.
• Develop and manage the annual retail and marketplace marketing & promotional budget.
• Conduct weekly analysis of sell-through and other market/account data and present strategic recommendations based on that analysis.
• Conduct weekly or bi-weekly face-to-face meetings with each retail buyer and marketplace representatives to ensure the maximization of sales.

Requirements:

• 7+ years experience in sales and management, preferably in consumer electronics or a related field.
• Proven experience working with marketplace platforms (preferably Mercado Livre and Shopee), with a strong understanding of their operational dynamics, promotional tools, and commercial processes.
• People management experience and substantial general knowledge of merchandising, branding, sales analysis, and retail advertising.
• Highly organized, resourceful, strategic, and results-oriented.
• Undergraduate degree in sales, marketing, or communication required, or equivalent related experience.
• Bilingual (Portuguese and English) preferred.

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