Italian-Speaking Cruise Sales & Customer Support Representative (Remote)

Italian-Speaking Cruise Sales & Customer Support Representative (Remote in Portugal)

Location: Remote from Mainland Portugal

Start Date: 10 April 2025

Schedule: Monday to Sunday, 08:00-19:00 (rotating 8-hour shifts, 5 days/week with 2 days off)

Salary: 1,000/month (x14 months) + daily meal allowance (7.63 net per working day)

Average Monthly Income (over 12 months): 1,334.53€

Are you passionate about travel and helping customers plan unforgettable experiences?

Join a dynamic team supporting one of the leading brands in the cruise industry!

Your Role:

As a Customer Support & Sales Representative, you will:

• Sell cruise packages tailored to client needs
• Upsell and cross-sell packages and travel-related products
• Support customers and travel agents with bookings and post-booking management
• Provide expert information on destinations, ships, documentation, pricing, and more
• Ensure a high-quality customer experience with attention to detail and professionalism

What We're Looking For:

• High school diploma
• Fluent Italian (C1) + English (B2)
• Sales experience is mandatory
• Strong communication skills and a problem-solving mindset
• Proven computer literacy and ability to multitask
• Excellent attention to detail and diligence in daily tasks
• EU nationality or valid Portuguese residence permit
• Already residing in mainland Portugal

What We Offer:

• Full-time, indefinite contract
• Remote work from mainland Portugal
• Fully paid training on the brand, products, and tools
• Career development opportunities, including training programs and language classes

Ready to bring your passion for sales and travel to a global team?

Apply now and start your journey with us!