Bilingual Medical Virtual Assistant

Job Description:

The Medical Virtual Assistant is responsible for the delivery of services or projects contracted by the Client. Services or projects include the following:

1. Scheduling - Manage the practice calendar by scheduling appointments in advance and sending appointment reminders to patients with upcoming visits.
2. Records Management - Tracking and recording all information for each patient is necessary to create an accurate medical history for future diagnoses.
3. General patient inquiries - Clearing emails and handling administration-related inquiries, such as payments, facilitating referrals, or transcribing documents.
4. Insurance Processing - Conduct pre-authorization of inquiries with insurance or medical aids and complete claims paperwork.

Requirements:

1. Must be a Superstar VA Medical Assistant working remotely.
2. Proficient in MS Office; Google Suite, RingCentral or any VOIP system.
3. Medical background preferred.
4. BPO or similar experience preferred.
5. Very strong verbal and written communication skills.
6. Analytical, organized, and systematic.
7. Process-oriented and able to follow strict deadlines.
8. Able to work with minimal supervision.
9. Must be a good team player.

Note: Only shortlisted candidates will be contacted.