DR Retention/Sales

Are you looking for opportunities to work for a rapidly growing company with room for advancement? At Support Services Group, 95% of leadership is hired from within. SSG builds careers! Our company has grown over 400% in the last 12 months. So, there is a ton of room for growth and opportunity.

Job Description:

As a call center representative (Soft Sales or Customer Service), you will assist and educate customers on our products and services. You will be utilizing your excellent communication skills while providing a superior customer experience to your prospective clients.

Responsibilities:

1. Use high-value support to meet our technology, product, and service targets, through an explanation of the overall value, features, and benefits of all products and services offered.
2. Assess the needs of inbound customers to answer questions about products and services and provide solutions that fit customers' needs.

Benefits:

1. $1,000 Loyalty Bonus (applicable to selected Programs)
2. Up to RD$300 per hour
3. Weekly Pay
4. Meal Subsidy
5. Back home transportation after 5:00pm
6. Set Schedules / Two days off guaranteed
7. Growth Opportunities
8. Great Job Environment
9. Great Onsite Activities

Success Factors:

1. Must Speak fluent English & Spanish
2. Meeting performance measures
3. Demonstrates ability to build rapport with customers
4. Proficiency in computer systems