Digital Partners Account Manager

Your wellbeing matters. Join a company that cares.

GET TO KNOW US

Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to the best partners for fitness, mindfulness, therapy, nutrition, and sleep, all included in one subscription designed to cost less than each individual partner. Founded in 2012 and headquartered in NYC, we have a growing global team in 11 countries. At Wellhub, you have the opportunity to build a career in a high-growth tech company that places wellbeing at the foundation of its culture, and contribute to making every company a wellness company.

THE OPPORTUNITY

We are hiring a Digital Partnerships Account Manager to our Partnerships team in São Paulo!

The Digital Partnerships Senior Account Manager is responsible for managing and expanding relationships with digital partners, ensuring successful integration and performance. This role involves negotiating contracts, coordinating with internal teams, and leveraging data analysis to optimize partner engagement and performance. The manager plays a crucial role in both sales and success aspects of digital partnerships, contributing to the growth and satisfaction of partners within the network.

YOUR IMPACT

• Manage a portfolio of digital partners (apps, Live Classes, and Personal Trainers), ensuring high satisfaction and performance.
• Identify and prospect new partners to bring into the network, focusing on key regional and global players. Negotiate and renegotiate contracts to secure favorable terms and enhance margins.
• Coordinate with internal teams for successful partner integration and launch strategies. Coordinate with commercial teams to identify trends and needs from the clients.
• Conduct regular business reviews and strategic planning sessions with partners. Monitor partner performance using data analysis tools. Present data insights and performance metrics to partners.
• Facilitate communication between partners and internal teams for marketing campaigns and promotional initiatives.
• Ensure processes between all external parties and the CX team are accurate and fluid.
• Provide training on digital partnerships to Client Success and Sales teams.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance.

WHO YOU ARE

• You have a Bachelor’s Degree.
• You have previous experience working in B2B Sales or Success roles, and managing negotiations.
• You understand pricing strategies.
• Data analysis: you have experience in Excel/Sheets and GSuite. Experience working with Tableau and/or Metabase is a plus.
• Communication skills: you have business fluency in Portuguese and English.
• Experience working in the fitness/wellbeing industry is a plus.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team.

WHAT WE OFFER YOU

We're a wellness company that is committed to the health and wellbeing of our employees. Our flexible program allows you to customize your benefits, according to your needs!

Our benefits include:

WELLNESS: Health, dental, and life insurance.

FLEXIBLE WORK: At Wellhub, flexibility fosters a happier, healthier, and more productive work environment for everyone. We offer two work model options: flexible hybrid and full remote, and make the office a place for collaboration, community, and team building. The model for this role can be discussed with your recruiter and hiring manager. We offer all employees a home office stipend and a monthly flexible work allowance to help cover the costs of working from home.

FLEXIBLE SCHEDULE: Wellhubbers and their leaders can make the best decisions for their scope. This includes flexibility to adjust their working hours based on their personal schedule, time zone, and business needs.

WELLHUB: We believe in our mission and encourage our employees and their families to take care of their wellbeing too. Access onsite gyms and fitness studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental health support, and more. You will receive the Gold plan at no cost, and other premium plans will be significantly discounted.

PAID TIME OFF: We know how important it is that our employees take time away from work to recharge.

Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday.

PAID PARENTAL LEAVE: We offer 100% paid parental leave to all new parents and extended maternity leave.

CAREER GROWTH: Outstanding opportunities for personal and career growth.

CULTURE: An exciting and supportive atmosphere with ambitious people from around the world! You’ll partner with global colleagues and share in the success of a high-growth technology company disrupting the health and wellness space.

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong.

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.