Desktop Support Engineer Natal

About the job Desktop Support Engineer Natal

Contract position

• Bachelor's degree in computer science or related field required
• 5 years Desktop support experience
• Own, reliable vehicle
• Good communicator as there are several stakeholders to engage with (onsite store, Team Leader, IT vendor, IT team)
• Excellent troubleshooting skills; must have worked on at least two mobile platforms: Android, iOS and/or Windows Phone
• Strong technical skills with hands-on experience configuring, maintaining, troubleshooting, repairing and testing software applications

Responsibilities:

• Perform asset audit and stock count
• Troubleshoot computer issues related to printing of store and credit cards
• Diagnose issues related to signature pads
• Assist and communicate with customers regarding issues related to their computer or network equipment
• Provide technical support, diagnosis, and repair for computers, office equipment, printers, and electronic storage devices
• Fix and solve problems with computers running Microsoft Windows XP/Vista/7 operating systems, including support for Internet Explorer, Outlook Express, Windows Mail, various applications, software, drivers, and system settings
• May troubleshoot, install, and configure software on workstations, such as Adobe Photoshop, Microsoft Office, Quicken, and other popular programs