Compliance Analyst

PayJoy

Looking for a phone or a cash loan? PayJoy gives you credit with few requirements and in minutes. No late fees charged.

About PayJoy
PayJoy is a mission-first financial service provider dedicated to helping under-served customers in emerging markets to achieve financial stability and success. We lend through our patented technology that turns a smartphone into digital collateral, and our cutting-edge machine learning, data science, and anti-fraud AI allow us to offer the lowest cost and qualify the most customers in the industry. As of 2024, we have brought billions of dollars in credit to 12 million customers, doubling in the last two years while remaining strongly profitable and sustainable for the long term.

This role
The compliance analyst role at PayJoy exists to ensure the company operates within the boundaries of data protection laws and industry regulations, particularly in regions with strict privacy laws like Brazil. This specialist is responsible for implementing robust compliance frameworks, managing data privacy policies, and mitigating risks related to data breaches or regulatory penalties. By ensuring adherence to legal standards, this role directly contributes to protecting PayJoy from potential litigation, safeguarding customer trust, and enabling secure, compliant business operations, which is critical in maintaining the company’s reputation and continuity, especially in markets that rely on sensitive customer data for device locking services and credit.

A successful candidate for the compliance analyst role at PayJoy should possess a strong understanding of data protection laws and regulatory compliance, particularly in regulated fields. They must have excellent analytical and problem-solving skills to assess risks, develop policies, and implement effective compliance programs. Attention to detail and the ability to stay up-to-date with evolving regulations are essential. The ideal candidate should also have strong communication skills to collaborate with cross-functional teams and provide clear guidance on compliance matters. Experience in managing audits, privacy impact assessments, and ensuring data security will be crucial, alongside the ability to work independently and drive a culture of compliance within the organization.

Responsibilities:

• Ensure Regulatory Compliance: Monitor and ensure adherence to all applicable data privacy laws and regulations. Regularly review and update company policies to align with local and international privacy laws (e.g., LGPD, GDPR) to avoid legal penalties and ensure lawful operations.
• Develop and Implement Privacy Policies: Create and maintain comprehensive data privacy and protection policies. Collaborate with legal, IT, and business teams to build policies covering data handling, retention, and security practices to safeguard customer information.
• Conduct Privacy Audits and Assessments: Perform regular internal audits and privacy impact assessments (PIAs) to identify vulnerabilities. Analyze data workflows, systems, and procedures to ensure compliance and security.
• Manage Data Breaches and Incident Response: Lead the investigation and resolution of data breaches or privacy incidents. Develop and implement an incident response plan to minimize reputational damage and legal exposure.
• Provide Training and Education: Educate employees on data privacy laws, company policies, and best practices. Deliver training programs to raise awareness and maintain a culture of compliance.
• Monitor and Adapt to Regulatory Changes: Stay updated on new regulations and compliance requirements. Continuously track regulatory developments and adjust internal processes accordingly.
• Support Cross-functional Teams on Compliance Matters: Advise internal teams on data privacy issues related to product development, marketing, and customer operations, providing clear, actionable guidance.

Requirements:

• Proven Experience in Data Privacy Compliance: At least 3-5 years of hands-on experience working with data privacy regulations such as GDPR, LGPD, or CCPA in a corporate or legal setting.
• Understanding of Risk Management Principles: Knowledge of risk identification, mitigation, and management strategies in relation to data privacy and regulatory compliance.
• Ability to Develop and Implement Policies: Demonstrated experience in creating, implementing, and maintaining data privacy policies and procedures.
• Strong Organizational and Project Management Skills: Ability to manage multiple compliance projects simultaneously, ensuring deadlines are met.
• Knowledge of Privacy Impact Assessments (PIA) and Audits: Experience conducting privacy audits and impact assessments.

Benefits:

• Company-funded Health and Dental Insurance for employees and immediate family members.
• Life insurance.
• Monthly benefits of meal vouchers and Home Office assistance.
• Annual benefits of Fitness ($500), Professional Development ($2,000), and International Business Travel ($2,000).
• One-off benefits of phone finance (US$500), home office equipment (US$250), and headsets (US$200).

PayJoy is proud to be an Equal Employment Opportunity employer and we welcome and encourage people of all backgrounds. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

PayJoy Principles:
Finance for the next billion * Ownership * Break Through Walls * Live Communication * Transparency & Directness * Focus on Scale * Work-Life Balance * Embrace Diversity * Speed * Active Listening