Community Manager

Gravity Interactive is the North American wholly-owned subsidiary of Gravity Co., Ltd. – one of the most prominent online game publishers in South Korea, which now operates several subsidiaries across the globe. With the great success of Ragnarok Online, one of the first PC MMORPGs that inspired a generation of RPG fans, Gravity Interactive strives to become a major publisher in the online gaming industry that lives up to its reputation through continuous servicing of the currently existing online games as well as a wide variety of new and innovative entertainment contents to gamers in North America and beyond.

With operations in many countries and over 20 published games across the Gravity portfolio, we offer numerous growth opportunities, varied projects and stability. If you are a passionate and driven individual who is looking to level up your career and gain exposure to the global gaming market, we strongly encourage you to apply.

Job Title: Community Manager

Duties and Responsibilities:

1. Engage with the player base through social media (Facebook, Twitter, Instagram, Forums setting, Reddit, Discord)
2. Assist with and set up livestream events to engage with the community and promote new content
3. Work with other Community Managers and Producers to create exciting events both in game and on social media
4. Monitor community sentiment and analytics, gather and relay player feedback to Lead Community Manager and Producers
5. Assemble and post patch notes, updates and other important announcements to website and social media platforms
6. Prepare weekly reports regarding the status of the community and official social media platforms for games
7. Going in game to grab screenshots and video footage when necessary for social media posts and to help with reports to the production team

Skills and Requirements:

1. Experience with building communities through social media platforms such as Facebook, Twitter, Instagram, Discord and Twitch
2. Good communication skills, comfortable engaging with production, customer service and community teams as well with our game community
3. Enjoy video games and general knowledge of PC and mobile video games
4. Proficiency in Microsoft Office suite
5. General knowledge of livestreaming, and comfortable being on livestream and engaging with the community on a streaming platform such as Twitch
6. Ability to deal with new issues as they may arise and report quickly to the production team with feedback from the community
7. Ability to multi-task on multiple products
8. Detail oriented when posting to social media and website for official announcements
9. Experience working with HTML and Adobe programs
10. Positive and professional attitude
11. Fluent Brazilian Portuguese
12. Lives in Brazil
13. Advanced English reading and writing skills
14. Korean language skills a plus

Job Type: Contract

Pay: Up to R$6,000.00 per month

Application Question(s):

1. Are you able to work as an independent contractor?
2. What are your compensation expectations (monthly in BRL)?
3. How many years of professional work experience do you have in the gaming industry?

Language:

1. English (Preferred)

Work Location: Hybrid remote in São Paulo - SP 01418-102

Expected Start Date: 13/01/2025