Case Manager

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

Case Manager- Kite Brazil

Specific Job Responsibilities:

1. Responsible for monitoring Kite Konnect program.
2. Collaborates with other key Gilead team members to establish and manage contracted relationships with select specialty distributors and specialty pharmacies.
3. Works closely with Regulatory, Legal, Com Ops and other partners/stakeholders to ensure fully compliant practices, policies & procedures both internally and with vendor.
4. Provides input on partner selection based on core capabilities, market presence, and likely Gilead business value.
5. Contributes to criteria and reporting required for new programs in order to support new product launches while continually reviewing existing programs and evaluating additional development needed.
6. Investigates and responds to internal and external customer complaints while concurrently instituting necessary improvements to avoid recurrence.
7. Produces accurate, timely and insightful management reports regarding program trends.
8. Provides substantive analysis that accurately incorporates the partnership agreements and the projected financial impact.
9. Considers the need to audit external vendors to ensure compliance of agreement and policies.

Specific Education & Experience Requirements:

10+ years of related experience in biotech or pharmaceuticals industry and a BS or BA degree, including leadership experience in executing trade management activities.

Knowledge:

1. English fluency is mandatory
2. Ability to multi-task across a wide variety of tactical and strategic activities.
3. Able to effectively manage others in accomplishing necessary tasks, both direct reports and others in related areas of Gilead.
4. Able to influence and provide recommendations to senior management.
5. Ability to recognize and interpret business issues/opportunities and recommend solutions through analysis, then implement and/or negotiate solutions with external parties.
6. Excellent analytical skills with an emphasis on follow-through, and issue resolution abilities.
7. Microsoft Excel/Word & PowerPoint and strong working knowledge of order management and information management systems.

For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.