Business Operations & Strategy Analyst

About Liferay

Liferay is a uniquely profitable B2B enterprise software company with 1,000+ fiery-eyed employees all across Europe, the Americas, the Middle East, Asia, and Africa. As a renowned provider of enterprise open source technologies, we have been recognized by Gartner for empowering businesses around the world to solve complex digital challenges. Liferay’s all-in-one platform unites Liferay DXP with our cloud platform capabilities, built-in analytics, and commerce functionality, reducing time to market and accelerating innovation. Our customer roster includes global companies such as Airbus, US Bank, Honda, and Desjardins.

But we don’t just make awesome software, we are also fueled by a greater-than-profit vision. By building a vibrant business, making technology useful, and investing in communities, we make it possible for people to reach their full potential to serve others. This commitment extends beyond our product; Liferay donates 10% of our profits to charities around the world. Oh, we’re also self-funded which gives us the freedom to work on whatever we think brings the most value to customers and communities in the long run!

About You and this Role

The Business Operations & Strategy Analyst works closely with the area director and managers, in order to execute and coordinate key strategic initiatives that help address major opportunities across the company. This individual improves goal achievement by developing and executing program management disciplines, while also demonstrating outstanding organization skills and a sharp eye for metrics, tactical operational knowledge, and flexibility to adapt to changing contexts and circumstances. In this role, the Business Operations & Strategy Analyst’s work directly contributes to the growth of the organization and the enhancement of its operations.

Key Objectives

• Align priorities for the projects and teams they work with, by suggesting project plans, scope, communication, and requirements for such initiatives.
• Implement and support impactful business processes, strategies, and policies that enable the organization to perform effectively and scale efficiently.
• Collaborate cross-functionally to support and execute the strategies that will be decided by the different department leads.
• Maintain an updated documentation base, especially related to the company processes and key projects led by the Business Ops & Strategy team.
• Maintain an updated project management base, especially related to the Major Company KPIs, OKRs, and Strategic Initiatives.
• Keep track of meaningful metrics that can be used by the team to make better and timely decisions, including, but not limited to, driving Salesforce reports, Google Sheets, Trello, and more.
• Work closely with team members to roll out new campaigns and projects that are focused on our business targets, removing roadblockers and fostering a continuous improvement mindset.

Required Qualifications

• Program management experience.
• High flexibility and capacity to shift contexts as needed.
• Great communication (both oral and written), presentation, and interpersonal skills.
• Proficient English is a must.
• Experience working with Trello, Asana, JIRA, and/or other project management tools.
• Experience with data-driven conversations, using tools like Tableau, Google Sheets, and more.
• Self-starter, quick learner, and proactive in completing responsibilities.
• Ability to multitask and prioritize between competing deliverables.
• Excellent logical problem-solving skills.
• Strong attention to detail, follow-through, and organizational skills.

Preferred Qualifications

• Technical knowledge in order to support a deep understanding of the issues and suggest innovative solutions.

What we offer

• Salary package w/ competitive benefits according to qualifications and experience.
• Opportunities to take responsibility, grow professionally, and Stay Nerdy.
• A positive and collaborative work culture.
• Working at a leading open-source company.

Equal Opportunities Employer - Statement

Liferay is committed to the equal treatment of all candidates, customers, and employees and to fostering a culture of dignity at work. Our operating procedure provides for equal opportunities in recruitment and employment with the aim to eliminate discrimination against any job applicant or employee on the basis of race, age, sexual orientation, gender or gender reassignment, religion or beliefs, marital or civil partnerships status, family or dependency status, disability, pregnancy, and maternity or membership of a traveling community.