Business Intelligence Analyst

Job description

Page Outsourcing is one of the fastest-growing global Outsourced providers and is experiencing rapid growth. This unprecedented growth is simply due to our unique positioning within the outsourced industry. Being part of Page Group enables us to offer true Global tailored solutions, across the full total talent spectrum underpinned by our best-in-class infrastructure enabling us to deliver industry-leading performance.

Our group purpose and values drive our culture: “Changes Lives for People through Creating Opportunities to Reach Potential” Take Pride, be passionate, never give up, Work As A Team, and MAKE IT FUN.

What you will be doing?

You will work closely with internal stakeholders across different roles/functional teams to understand reporting requirements to effectively manage operations within scope. You will ensure BAU and ad hoc reports are delivered accurately and on time. You will provide insights based on the analysis to help in the decision-making of the management team.

Main responsibilities

Analysis and Governance

• Collect, analyze, and translate operations data sets from multiple sources to identify trends, patterns, and insights.

• Develop and maintain reporting processes, dashboards, and data visualization tools to deliver accurate and timely reports to stakeholders.

• Accountable for data quality and handling initiatives and ensuring contractual and regulatory obligations are met.

• Identify opportunities for process improvements and automation to enhance reporting efficiency within scope.

Account or Stakeholder Management

• Collaborate with account stakeholders to understand reporting requirements to effectively manage operations.

• Present findings, insights, and recommendations clearly and concisely using charts and dashboards to tell the story

• Provide training and support to end-users of the reporting/dashboard.

Requirements and skills

• Proven experience as a Reporting Analyst, Data Analyst, Business Intelligence Analyst or similar role.

• Intermediate to advanced level in Excel.

• With hands-on experience with DataViz tools, such as Power BI.

• English level advanced or fluent is mandatory.