Associate, Client Services

Grade Level (for internal use):

The Team: Join a team that develops your financial knowledge, S&P product expertise, problem-solving skills, and professional communication. You will serve on the Capital Markets Client Services team, where you will help clients resolve their issues, interpret our data, and navigate the Capital IQ and Capital IQ Pro platforms. Working as a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, and Technical Support.

Responsibilities and Impact:

• Following approximately 1-2 months of training and mentorship, you will begin to support clients over the phone, via web chats and emails. Beyond learning how to communicate with clients, you will also receive deep-dive training on our data, present group projects, learn about our customer segments, and gain exposure to additional S&P Global platforms. This role is built to provide on-the-job training and networking opportunities that will prepare you for a successful career in S&P Global’s Market Intelligence division.
• Complete required certification exams along with a rigorous evaluation process that will test skills and capabilities.
• Assist market leaders and decision-makers across the Financial Services industry.
• Grow and improve your skills by supporting enterprise-level products and new technologies.

Basic Required Qualifications:

• Work in a hybrid flexible model with two days a week in the office. Working hours: 7 am to 4 pm or 8 am to 5. Flexibility to occasionally work on planned weekend coverage (Saturday or Sunday, having a weekday off instead)
• Excellent written and verbal presentation and communication skills in English. Other languages are considered a big plus (German, French, Portuguese, Italian, etc)
• Ability to join a class of new hires in June 2025
• Interest in a client support role.

Additional Preferred Qualifications:

• Bachelor’s degree in finance, accounting, economics, or business or work experience.
• Positive, flexible and proactive with a “can do” attitude.
• Relationship Management: Passion for building relationships with finance professionals and enthusiasm for learning and working in the financial services industry.
• Teamwork: Strong collaboration skills and the ability to work well with people from varying backgrounds.

About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

What’s In It For You?

Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

Our Values:
Integrity, Discovery, Partnership

Benefits:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent.

Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.