Associado IV, Gerenciamento de Prestação de Serviços

General Information

City: São Paulo

State/Province: São Paulo

Country: Brazil

Department: SERVICE DELIVERY MANAGEMENT

Date: Tuesday, March 4, 2025

Working time: Full-time

Ref#: 20033809

Job Level: Individual Contributor

Job Type: Experienced

Job Field: SERVICE DELIVERY MANAGEMENT

Seniority Level: Associate

Description & Requirements

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Responsibilities

1. Realizar a conferencia e a qualidade dos documentos analisados
2. Buscar melhorias de processo e rotina
3. Acompanhar a documentação na esteira de trabalho
4. Acompanhar e garantir SLA contrada
5. Fazer interface com Supervisores apontando irregularidades e inconsistências
6. Implantar plano de ação para a correção do problema
7. Atuar, acompanhar e garantir qualidade nas atividades correlatas ao processos de:
1. Geração de cambial ou validação da liquidação sem cambial, se necessário, efetuar substituição de cambial
2. Solicitação de arbitragem da moeda e cadastramento da ME
3. Preenchimento de base de dados de pagamento antecipado, se aplicável
4. Liquidar a operação e orçar juros (ACC/ACE)
5. Liquidar a operação e solicitar/aprovar os reais (Trava de Exp)