POSITION CATEGORY: Geozone Operations REPORTS TO (JOB TITLE): DUAL REPORT Job Purpose Depending on their level of knowledge & experience, the Field Engineer's role applies standard techniques, procedures, and criteria to perform tasks or jobs for a variety of products and services. Entry and intermediate level roles will receive direct supervision in support of their duties and assignments. Senior and fully-qualified level roles will provide direction to junior field engineers, troubleshoot and resolve complex technical issues, and make recommendations to alter development and designs to improve the quality of products and procedures. Intermediate and Senior positions will act as the key interface with the client at the well site, carrying the duties and responsibilities for completing service assignments and managing other Weatherford personnel at the well site. All aspects of the roles and responsibilities are relevant. Senior roles will be involved with more advanced technology.
Roles & Responsibilities
SAFETY, SECURITY & COMPLIANCE
Maintains the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company's Security, Compliance & HSE policies, Management System, relevant laws, regulations, standards, and industry practices.
Places Quality, Health & Safety, Security and protection of the Environment as core values while never intentionally placing employees, processes, customers, or communities at risk.
Seeks continual improvement in Health, Safety, Security & protection of the Environment, taking into account responsible care, process vulnerabilities, public, customer and employee inputs, knowledge and technology, and best business practices to exceed customer expectations.
Supervisors & Managers should demonstrate effective safety leadership for the health and safety arrangements of all subordinates.
QUALITY
Responsible for being familiar with the Company's Quality policies and takes an active role in the compliance and improvement of Weatherford's Management System.
Maintains service quality as immediate priorities when working across all areas of the business and continually seeks areas for improvement.
OPERATIONS
Participates in all daily operations & safety meetings, toolbox, Job Hazard Analysis (JHA), and reports any issues promptly.
Maintains equipment, facilities, and work area in presentable and safe working conditions.
Monitors and analyzes data to recommend services and solutions.
Demonstrates knowledge & skills to perform work processes according to their role level experience & competence.
Performs job planning, preparation of tools & equipment, mobilization, job execution, and submits all job-related data, including job reports, WPTS data entry, observation cards while on-site, service tickets or logs, and any other documents required to successfully invoice the client.
Available on a 24-hour call basis to respond to customer needs.
Tests, operates & maintains tools & equipment as per work instructions, according to policies & procedures.
Develops and maintains a positive relationship with clients to ensure repeat business.
Fully responsible for delivering superior Service Quality to the client.
Effectively manages inventory and supplies required at the well site.
Follows up failures with the R&M team and ensures failure reports are closed with clients.
Contributes, participates, or leads equipment failure investigations that support Root Cause Analysis reports.
Oversees, leads, and mentors Field Operation crew members where required.
Acts as technical advisors to management and interprets data for client representatives to optimize services.
Performs engineering checks while on client location, including hand calculations and updates of software computations.
Manages the installation of complex equipment and/or services in the field.
Performs other duties and activities safely as assigned by the supervisor within physical constraints of the job.
COMMUNICATION
Maintains effective communications with all key stakeholders both internal and external.
Supervisors & Managers should clearly communicate expectations, roles, and responsibilities to their reports.
FINANCIAL
All employees have an accountability to the organization to be financially responsible.
Costs incurred should be within approved budget and processed within agreed time frames.
PEOPLE & DEVELOPMENT
Employees have a responsibility for developing their own careers within the Company.
Employees should engage regularly with their line manager to discuss personal performance, objectives, and opportunities.
Supervisors are expected to actively engage their employees to support talent management.
Supervisors should collaborate with Human Resources & Training Development to drive strategies for recruitment & retention.
VISION & LEADERSHIP
Demonstrates leadership, ethical behaviour, and adherence to Weatherford standards at all times.
Experience & Education
REQUIRED
Bachelor's degree in Engineering or Science as a minimum.
0 - 1 year's experience in the Oil & gas industry.
Knowledge, Skills & Abilities
REQUIRED
Fundamentals of Mechanics, Electricity, Electronics, Pneumatics, and/or Hydraulics.
Mathematics.
Basic Physics and Chemistry.
Computer fundamentals.
Critical thinking, active learning & listening, complex problem solving.
Good reading and writing skills, strong judgment, and decision-making.
Time management.
Quality Control Analysis to ensure the product meets required standards.
Service Orientation.
Physically capable to undertake the tasks required to perform the role.
Ability to react effectively and efficiently in operating tools and machinery.
Mathematical Reasoning.
Travel Requirement: This role may require domestic and potentially international travel of up to: <10%
JOB DESCRIPTION SCOPE
This job description's purpose is to offer some details on the scope and depth of the role and its interaction with other roles within the organization. It cannot capture the entire scope of the role. The document is generic in nature and offers consistency in role content from the early career level to more senior levels. The Company's expectation is that the holder of the role understands and accepts that its expectations will be potentially greater from those in more senior roles than those at an early stage of their career. Responsibilities may well be greater and their decisions will have greater impact on the function and organization's performance. The Company reserves the right to amend the content of the job description to better reflect the changing scope of the role with or without notice.
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