ACS Optimize - Functional Consultant

Key Responsibilities:

• Leads the identification and documentation of customer’s NetSuite value gaps leveraging our proprietary SuiteReview methodology.
• Drives the approach to remediate gaps and achieve consensus with the Customer.
• Works with customers to remediate highest priority gaps.
• Architects solutions for complex business requirements, which may include configuration and/or integration and/or technical components, in partnership with our dedicated Technical Services (TS) team.
• Defines detailed functional requirements for automations and integrations to NetSuite.
• Collaborates with TS team to design and unit test automations and integrations.
• Performs quality reviews of deliverables developed by other team members.
• Continues to increase product knowledge and pursue relevant certifications.
• Collaborates with other ACS teams, including TS, Point-of-sale (POS), Commerce, OpenAir, and Premier and/or Platinum Support.
• Follows essential internal business processes aligned toward delighting our Customers.

Required Qualifications:

• Experience in one or more of these NetSuite’s vertical markets (Manufacturing, Warehouse Distribution, Retail, Consumer Products).
• Proven ability to define and document requirements for complex customizations and integrations within ERP systems, with a specific focus on Manufacturing, Distribution or Retail industries.
• Track record of developing and implementing customized solutions that address the unique challenges and opportunities with a specific focus on Manufacturing, Distribution or Retail industries.
• Excellent verbal and written communication skills in English.
• Ability to articulate technical concepts clearly and understandably to non-technical stakeholders, especially in Distribution, Retail, and Manufacturing contexts.
• Educational Background:
  • Bachelor’s degree in Business Administration, Accounting, Engineering, or a related field.
  • Advanced degrees or relevant certifications will be considered a plus.

Career Level: IC3

Preferred Qualifications:

• Expert NetSuite ERP Financials functional solution implementation, consulting and/or administration experience - though competing ERP offerings may be considered.
• External consulting role experience with sustained C-suite interactions OR similar internal project experience in both leadership and execution.
• Previous experience working with ERP or CRM platforms such as Oracle Fusion, HCM, Salesforce, SAP, NetSuite, or Microsoft Dynamics 365.
• Accounting and/or Controlling professional experience a plus.
• NetSuite ERP Consultant or other relevant certifications a plus (e.g., NetSuite Administrator, SuiteFoundation).