Account Strategist, Google Customer Solutions, Commerce (Portuguese, English)

Account Strategist, Google Customer Solutions, Commerce (Portuguese, English)

Please submit your resume in English - we can only consider applications submitted in this language.

Minimum Qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of advertising, consultative sales, business development, online media environment, or marketing role.
• Ability to speak in Portuguese and English fluently in order to communicate in this customer-facing sales role.

Preferred Qualifications:

• Experience assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
• Experience working with channel sales, advertisers, agencies, or clients.
• Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
• Experience managing and prioritizing a portfolio in an advertising or media sales context, with the ability to achieve goals to drive growth.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the Job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager, you will be in charge of a portfolio of Google Customer Solutions (GCS), Engage accounts. You will provide digital marketing consultancy services, help advertisers grow their business and maximize returns through a combination of one-to-one and scalable, yet customized, outreach approach. You will work in partnership with advertisers to understand strategies and increase digital maturity through Google advertising solutions. Additionally, you will provide tactical implementation and maintenance support of Google Ads accounts.

Responsibilities

• Manage a portfolio of Google Ads accounts by understanding their marketing objectives, sales journey, and identifying opportunities for growth while managing risks.
• Pitch strategies or suggestions to advertisers through a consultative approach via online or in-person meetings.
• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions aligned on priority growth areas.
• Identify client stakeholders and handle objections from clients. Build trusted relationships with advertisers and develop digital strategies for their success.
• Collaborate within the Sales team and Product Solutions team, to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.