Account Manager - Marketplace

At Amazon Brazil we value Diversity, Equity and Inclusion (DEI) in all our job positions, therefore, we act intentionally so that our internal environment reflects the plurality of the businesses we play and the customers we serve.

In Brazil, we have a Diversity, Equity and Inclusion squad, which is formed by representatives from different roles and areas, as we understand that this agenda must have different perspectives and multiple experiences. Our leadership is committed and understands more and more their role in sharing and acting on our leadership principles, with the purpose of ‘Strive to Be Earth's Best Employer’. We are conscientious that ‘Success and Scale Bring Broad Responsibility’.

Our affinity groups are built from and by volunteers from different businesses and they are an active part of our DE&I strategies definition. Besides that, they act as ambassadors of this agenda, and they will support you from Day 1. Remember, at Amazon ‘It’s always Day 1’. Our groups are organized in the following fronts: BEN - Black Employee Network, Women@Amazon, Glamazon (LGBTQIA+) and People With Disabilities, to be launched in 2022.

Are you looking for a challenging career? Are you adaptable, curious and persistent to achieve great results in a fast-paced, dynamic environment? The Amazon team is looking for New Account Managers to join its team based in Sao Paulo, Brazil.

Your role will be focused on contributing to new acquisition (50% of the time) through hunting, specifically phone/email-based prospecting and recruiting of new merchants who can bring their competitive range of products, pricing and availability to Amazon. You will also work with merchants as an account manager (50% of the time) – helping them to launch and grow their presence on Amazon by ensuring they understand Amazon’s products, services, systems and tools. Lastly, you will be responsible for using feedback from the merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools.

Your Responsibilities

• Identify, prospect and recruit high-potential merchants via phone or email
• Effectively prioritize and manage a pipeline of merchants to consistently meet/exceed quarterly targets
• Be a partner for new merchants providing them with data-driven insights and advice to optimize their success on Amazon
• Work closely with new merchants, educating them about Amazon’s high standards of Delivery and Customer Experience
• Enable merchants to learn and master Amazon's tools and systems so they may become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards
• Learn and understand the specificities of your categories to spot trends, seasonal items and competitive pricing to best tailor your pitch and advice to merchants
• Track and report development results, analyze, interpret reports and information for your portfolio of merchants
• Prioritize your time optimally to achieve your targets in a KPI-driven environment
• Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
• Experience and track record of exceeding sales goals

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.