1541 PRODUCT SPECIALIST ENGINEER (18022)

Área e especialização profissional: Engenharia - Engenharia Elétrica, Eletrônica, Eletrotécnica
Nível hierárquico: Especialista
Lugar de trabalho: Curitiba, PR
Regime de contratação: Efetivo – CLT
Jornada: Período Integral

Requirements:

1. Desired Master of Science (equivalent to Engineering degree in Brazil) or ongoing course – Electrical or Mechatronics;
2. Depth technical knowledge on truck vehicle systems within its area of operation (Electric and Electronics, desirable knowledge on BEV) including analysis capability for identification and troubleshooting;
3. General knowledge of truck applications (specifications, load capacity, etc.);
4. Fluency in English is fundamental, additional language skills (Spanish) are appreciated;
5. Competent computer skills in Microsoft Outlook, Word, Excel, and PowerPoint;
6. Knowledge of the technical support process (Argus Dealer);
7. Knowledge in Power BI to deal with TS performance dashboard;
8. Knowledge of support systems Argus QJ, Argus DQR, QRS, Volvo Portal, LVD, VDA +, KOLA, Impact, etc.;
9. General knowledge of the Dealer network for sponsorship approach to Dealers and Markets;
10. Commercial Vehicle driver’s license (preferred).

Activities:

1. Support Dealers and Markets to resolve all heavy-duty and medium-duty Electric and Electronic related problems that might occur in customer trucks;
2. Support Truck BEV (Battery Electric Vehicles) running in LAM;
3. Develop containment actions to temporarily resolve customer issues;
4. Act as the key person representing the market/end-customer in different product quality forums within GTT;
5. Attend product quality conferences presenting the latest news and solutions to customers;
6. Analyze and work with support systems remotely from the office;
7. Travel occasionally to investigate and resolve problems at customer location.