Assistant Manager jobs in United States

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To provide technical underwriting expertise and guidance to Business Units and Underwriters under direct supervision, specializing in a line of business or product line, to enable achievement of business goals and excellent customer service.

• Contribute to the implementation of underwriting strategies (e.g., pricing) and solutions (e.g., product development, underwriting tools and processes) for a portfolio, line of business, or product line.
• Develop knowledge in the relevant product line and industry.
• Monitor underwriting strategy performance metrics, data, and insights.
• Operate within established organization Risk Policy, Global Underwriting Policy, and underwriting governance policies.
• Contribute to the development of technical underwriting guidelines and best practices, including controls and procedures.

Work on projects of low to moderate complexity.

Handle queries within delegated authority.

Support portfolio management aspects, including analysis to monitor profitability and growth of specialty areas of business.

Monitor technical price accuracy and support technical price certification.

Participate in the technical underwriting review process.

Address compliance-related queries, including regulatory exams and insurance department inquiries.

Anticipate, recognize, and respond to customer needs.

Support the implementation of customer initiatives.

Provide status updates.

Resolve technical problems by referring to policies, procedures, and specifications.

Compare alternatives for problem-solving or procedure/product improvements and provide recommendations.

Provide technical expertise for short-term, defined scope projects.

• May recommend changes or remedial actions.
• May contribute to the development of technical standards, controls, and practices within the line of business or product line.
• May monitor accumulation elements relevant to the line of business.
• May contribute to underwriting technical training content development.

Required:

• Bachelor's Degree and 2+ years of experience in Claims or Underwriting.
• OR High School Diploma or Equivalent and 4+ years of experience in Claims or Underwriting.
• OR Zurich Certified Insurance Apprentice including an Associate Degree and 2+ years of experience.

Plus:

• Microsoft Office skills.
• Strong listening, verbal, and written communication skills.
• Insurance industry experience.

Preferred:

• Strong communication skills.

• Review and analyze project performance using standard reporting tools, highlighting discrepancies.
• Ensure compliance with legal and regulatory principles.
• Collect and analyze data to facilitate underwriting decisions.
• Identify opportunities for process improvement.
• Review customer service levels and highlight discrepancies.
• Provide detailed procedural advice to internal clients.

You are the heart & soul of Zurich!

At Zurich, we challenge the status quo and focus on positives. We value our employees' experience and offer opportunities for growth within the company.