Assistant Manager jobs in Malaysia

We're hiring! We are looking for an Assistant Manager, Corporate Broking to join our Commercial Risk broking team in Kuala Lumpur, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Under the direction of the Team Leader, the Assistant Manager is responsible for servicing a portfolio of clients and/or new prospects in collaboration with the Team Leader. This role involves supporting all client- and prospect-facing activities efficiently and professionally, including:

• Regularly review client documents, analyze coverage requirements, and assess adequacy of existing cover.
• Ensure all documentation is accurately maintained and appropriately filed.
• Verify that all quotations, insurance summaries, and billings are correct and complete before releasing to insurers and clients/prospects.
• Respond to non‑routine and complex inquiries; follow up with insurers on policy documents, verify alignment with confirmed coverage, notify insurers of discrepancies, and ensure timely amendments.
• Update Global Account Management System (GAMS) promptly, where applicable.
• Monitor, guide, and counsel support personnel (operations team) to deliver required administrative and operational support.
• Ensure clients receive optimum coverage at the most competitive rates from insurers.
• Lead and oversee day‑to‑day operations to ensure client insurance needs are handled efficiently and competently.
• Prepare and submit all required monthly reports and updates promptly to the Team Leader or Head of Department.
• Actively participate in handling complex claims and coordinate closely with the Claims Department to achieve efficient and satisfactory settlements for clients.
• Drive client retention and organic growth initiatives.
• Obtain client referrals and develop new business opportunities, including cross‑selling and upselling to existing clients.
• Support the Team Leader in pursuing prospects to meet allocated sales targets.
• Embrace and deliver the Aon United mindset in all aspects of work.

• Bachelor’s degree with relevant experience in the insurance industry or in a role involving sales and client management.
• A minimum of 5 years of working experience is highly preferred.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com.