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A bilingual education research institute is seeking a Senior Manager of Operations to lead their internal team and oversee both financial and personnel management. The role involves streamlining operational processes, ensuring compliance with budgets, and guiding the digitization of educational assessments in multiple languages. Ideal candidates will have a bachelor’s degree and experience in operational leadership or project management, along with strong organizational and communication skills.
The Research Institute for the Study of Language in Urban Society (RISLUS) is looking for our first Senior Manager of Operations. This isn't a "follow the manual" job—it’s a "write the manual" job.
We’ve spent years building a mission we’re proud of: equipping teachers across New York to leverage their multilingual students’ home language skills as students start their academic lives in the U.S. It’s vital work, and we’re looking to expand our reach and impact. As our team grows, we want to bring on a seasoned operational leader to help us rethink our internal infrastructure.
Our team runs the Multilingual Literacy SIFE Screener, a grant-funded project of the New York State Education Department, based at the City University of New York (Queens College) and administered by the Research Foundation of CUNY.
You’ll be our financial steward as well as the primary liaison to our fiscal agent in order to ensure our budget is spent in compliance with our grant, and everyone gets paid. You’ll be responsible for financial and personnel management in order to ensure we can put test materials developed by our content creation team into our digital environment.
We need someone who can bridge the gap between 'what needs to happen' and 'how it gets done.' You need to be able to not only craft a great strategy, but also be flexible and resourceful when things don’t go to plan. We are in the Educational Technology space. You don’t have to be a programmer, but comfort and excitement with learning new platforms and interfaces will help you thrive in this role. We’d love it if you’ve spent time in schools or managed grant-funded work before, but your ability to solve problems and communicate with the team (orally and in writing) is what matters most. You will report to the Project Director. Training and support are available as you spend the first few months getting up to speed.
Rate and hours: $80,0000-$95,000 annually
Target Start Date: March or April, 2026
Location : Daily work is done remotely. Must host/attend team meetings at our office at CUNY Queens College, (Queens, NY) several times a year.
Authorization : We are only able to hire individuals residing in and authorized to work in the US.
People & Operations
As the Senior Manager of Operations, you will be the backbone of our team, ensuring that our internal systems and our people are aligned. You make sure the team has what they need so they can focus on doing their best work.
Financial & Resource Management
You’ll manage the flow of funds with a high degree of accuracy, maintaining internal records and ensuring all processes required by our fiscal agent are completed.
Test Digitization Project Management
You will oversee the journey of our assessments from the development stage to the production site, ensuring accuracy and reliability. This involves managing our multilingual team of part-time research assistants and overseeing our network of vendors who create art, audio and other materials to support our content development. You’ll learn about our digitization system so that you can direct our research assistants to move our content from google docs into our content management system, ensuring the content across our 19 languages displays correctly online, and that all test paths, reports, and other features are functioning properly before content and test updates are released to our users.
Recommended Qualifications :
To apply please send a cover letter and resume to jobs@mlscreener.org with the subject line “MLS Operations Position”. Cover letters should describe which of the job responsibilities applicants have had experience with, and highlight experience relevant to the recommended qualifications.
About Us: RISLUS is based at the City University of New York. Read more at https://rislus.org/mls/ . RISLUS has developed multilingual educational assessments for over 25 years. This position will be responsible for supporting the Multilingual Literacy SIFE Screener ( MLS ), an online, semi-adaptive suite of assessments in 19 languages with an annual budget over one million dollars a year.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.