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Virtual Ward Clinical Healthcare Support Worker

George Eliot Hospital NHS Trust

Nuneaton

On-site

GBP 24,000 - 26,000

2 days ago
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Job summary

An established industry player is seeking a dedicated Virtual Ward Clinical Healthcare Support Worker to join their dynamic team. This permanent, full-time role involves assisting with patient care through home visits and collaborating with a multidisciplinary team to enhance the Virtual Ward's services. The ideal candidate will have a passion for patient care, strong communication skills, and the ability to adapt to various clinical situations. This position offers a supportive environment where your contributions will directly impact the quality of care delivered to patients in the community. If you are ready to make a difference and grow your career in healthcare, this opportunity is for you.

Qualifications

  • 18 months experience in acute care/hospital setting is essential.
  • Knowledge of basic physiology and person-centred care is required.

Responsibilities

  • Assist with home visits and development of protocols within Virtual Ward.
  • Monitor vital signs and report abnormal results to nursing staff.

Skills

Clinical Skills

Communication Skills

Teamwork

IT Skills

Venepuncture

Cannulation

Education

GCSE Maths Grades A-C

Functional Skills Level 2

NVQ / Diploma Level 3 Clinical Healthcare

Job description

George Eliot Hospital NHS Trust opened in 1948 and provides a range of elective, non-elective, surgical, medical, women's, children's, diagnostic and therapeutic services to a population of more than 350,000 people.

The hub of the Trust is located on the outskirts of Nuneaton and its services cover a large footprint, including north Warwickshire, south west Leicestershire, and north Coventry. We also provide primary and community services across Coventry, Warwickshire and Leicestershire.

Our vision is "to EXCEL at patient care". If you think you've got what it takes, help us realise this and join #TeamEliot.

We are proud to support the Armed Forces community. We are a Veteran Aware and Reservist Friendly organisation and welcome applications from Veterans, Reservists, Cadet Instructors, and family members of serving personnel.

Job overview

Virtual Ward Clinical Healthcare Support Worker

37.5 hours per week (Predominantly 08:00-18:00 (Other hours can be considered))

Permanent

Salary: £24,625 - £25,674 (dependant on experience)

Closing Date: 12th April 2025

Interview Date: 18th April 2025

**This post may close early due to high numbers of applications, so you are advised to apply promptly. **

All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.

A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.

Main duties of the job

  • To assist with pathways internally and externally which mainly involve travelling to locations outside of the Trust (Home Visits)
  • To assist with the development of protocols and pathways within Virtual Ward
  • To work within a Multi-Disciplinary Team to develop Virtual Ward within the trust.
  • Within the remit of your role and under supervision, to contribute to the planning and completion of holistic assessments (not primary assessments) ensuring all care activities / assessments are clearly recorded and documented.
  • To perform cannulation and Venepuncture as directed by nursing team.
  • To perform vital signs monitoring, and Blood Glucose monitoring, reporting abnormal results to registered nursing staff as appropriate.
  • To work within set guidelines and Trust policies recognising one's own abilities and limitations.
  • To disseminate knowledge to other members of the Multi-Disciplinary Team.
  • To liaise with Consultants/Senior Nurses and their Teams.
  • To issue guidance to patients regarding ward pathways or protocols
  • To Ensure all clinicians receive results promptly.
Education and Training
  • Implement audits as delegated by clinicians to monitor.
  • Participate in the Trusts appraisal system.
  • Maintaining own professional and personal development and up to date knowledge of research in relation to this area of work together with relevant government policies and strategies
  • Raise any training requirements.
Professional
  • Ensure that the Ward Manager is informed of any professional concerns at the earliest opportunity,
  • Always behave in a professional manner and adhere to the Trust policies.
  • Adhere to the Trusts uniform policy.
Special Requirements
  • The post holder will be expected to frequently exert moderate physical effort for short periods on a shift when undertaking clinical duties and should expect to be frequently exposed to unpleasant conditions, e.g. housing conditions, body fluids, e.g. faeces, vomit, blood, urine. when working clinically in the community and ward areas.
  • The post holder will be frequently exposed to distressing / emotional situations during the course of a shift whilst delivering patient care to patient's homes, or ward areas.
  • The post holder will be expected to be able to manage and prioritise work load when there will be competing demands for their time and attention.
  • The post holder will be required to have access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.
Person specification

Experience and Knowledge

Essential criteria
  • 18 months experience in acute care / hospital setting
  • Understanding of basic physiology, e.g., normal vital signs, fluid balance nutritional requirements etc.
  • Experience of working in more than one area/discipline within the clinical environment/setting
  • Ability to work effectively as a team player under appropriate supervision, and as part of a multi-disciplinary team.
  • Knowledge and experience of providing person centred care.
  • Ability to escalate to relevant staff.
Desirable criteria
  • Knowledge and understanding of the 6C's of nursing
  • Experience as a lone worker.
Qualification and Professional Training

Essential criteria
  • GCSE Maths Grades A-C, Levels 4-9, Functional Skills Level 2
  • Evidence of CPD
Desirable criteria
  • NVQ / Diploma Level 3 Clinical Healthcare / Health & Social Care / Level 3 Healthcare related qualification
  • Care Certificate or working towards
Skills and Abilities

Essential criteria
  • IT Skills - can use computer, email, word.
  • Able to perform a range of clinical skills / competencies.
  • Knowledge and understanding of Trusts EXCEL values and Compact Agreement
  • Good written and verbal communication skills
  • Competent in Venepuncture
Desirable criteria
  • Competent in Cannulation
Personal Qualities

Essential criteria
  • An insight into how to evaluate own strengths and development needs
  • Able to work on own initiative.
  • Committed to delivering high standards of patient care.
  • Demonstrates a professional and positive attitude.
  • Friendly, open, and empathetic
  • Enthusiastic, Self-motivated, and responsive to change.
  • Evidence of time management skills and ability to prioritise
Other

Essential criteria
  • Ability to assist patients to move using appropriate aids.
  • Flexible working, able to work all shift patterns and 7 days working.
  • DBS / Occupational Health checks required
  • Access to a reliable vehicle, insured for business use, in order to facilitate travel for scheduled home visits.
Desirable criteria
  • Ability to handle and manoeuvre equipment and beds daily.
Please note:

George Eliot Hospital NHS Trust utilises a third party recruitment system (TRAC). When applying via NHS Jobs, your submitted application will be imported into TRAC where all subsequent information regarding your application will be generated. You will not be able to track the progress of your application or receive messages via the NHS Jobs website. Furthermore, as an employer, we will not be able to respond to any emails/messages sent to us via the NHS Jobs website.

By applying for this post you are consenting to George Eliot Hospital NHS Trust transferring the information contained in this application to its preferred applicant management system, TRAC.
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