SCCM Support Engineer

Capgemini; London; Hybrid; GBP 100,000 - 125,000

Job description

SCCM Support Engineer

Duration: 6 Months

Location: Hybrid - London

Contract Type: Umbrella

Would you like to join a global leader in consulting, technology services, and digital transformation? Our client is at the forefront of innovation to address the entire breadth of opportunities in the evolving world of cloud, digital, and platforms.

Responsibilities:

1. Provide strong technical skills and experience within the LME MECM Engineering & Delivery Team and to other LME technology teams.
2. Contribute to the creation of long-term strategies and roadmaps in collaboration with IT Production Operations, Information Security, and other key stakeholders.
3. Maintain strong working relationships between Information Security and operations teams.
4. Apply knowledge to deliver project-related deliverables such as high and low-level designs.
5. Share knowledge and experience to contribute to the LME’s continual service improvement plans.

Direct Responsibilities:

1. Design, deliver, and maintain the LME Windows 10 standard builds ensuring compliance with CIS Standards.
2. Utilize knowledge of SCCM, Active Directory, group policy, user profile management, and security concepts to provide a CIS compliant service.
3. Manage, enhance, and support the VDI estate using Citrix XenDesktop.
4. Deliver an improved end-user experience using Office 365, Intune (or similar product), and collaboration solutions.
5. Demonstrate proven application packaging experience.
6. Participate in projects, providing technology roadmap expertise particularly in project planning and design phases.
7. Contribute to or own high-level designs specific to the engineer's realm of experience.
8. Create low-level pattern or template designs.
9. Implement technology defined in low-level patterns or designs.
10. Conduct performance, compatibility testing, and dependency management between components.
11. Transfer knowledge to IT operational teams for new technology or project deliveries, including process and technical documentation.
12. Maintain MECM Engineering & Delivery Team documentation, roadmaps, and similar artifacts to ensure currency.
13. Contribute to the delivery of efficient solutions to meet business continuity and disaster recovery requirements.
14. Create, maintain, and communicate technical infrastructure platform standards when appropriate.
15. Participate in the operational change management process when appropriate.
16. Ensure suitable contribution to major incident recovery processes when appropriate.

Job Type: Full-time

Salary: £500.00-£535.00 per day

Benefits:

• Work from home

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Work Location: Hybrid remote in London

Reference ID: EJ68