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Sales Office Administrator

Jungle Networks Ltd

Berkhamsted

On-site

GBP 25,000 - 35,000

Yesterday
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Job summary

An established industry player is seeking a motivated individual to join their dynamic team in Berkhamsted. This role offers an exciting opportunity to work in the telecoms sector, where you will be responsible for processing sales orders, liaising with customers, and providing essential sales support. With a focus on teamwork and customer satisfaction, you'll thrive in a fast-paced environment while honing your skills in installations and provisioning. The company values growth and development, offering training in their in-house systems. If you're looking to make a meaningful impact in a supportive setting, this role is perfect for you.

Qualifications

  • 2-3 years experience in the telecoms industry is preferred.
  • Confident in using Word, Excel, and Outlook applications.

Responsibilities

  • Process sales orders and liaise with customers during installations.
  • Provide general sales support and maintain project information.

Skills

Telecoms Industry Experience

Customer Service Skills

Sales Support

Telephone Communication

Tools

Word

Excel

Outlook

CRM Systems

Job description

We are a growing Telecoms company and are looking for someone to join our busy team here at the Berkhamsted office. The successful candidate will be office based, working alongside the sales team.

We would like someone with at least 2-3 years experience in the commercial telecoms industry. If you have knowledge of installations and provisioning, this would be very useful. Training will of course be provided for our in-house systems and processes.

The role will include the following:
  1. Processing sales orders for broadband, telephone line, telephone system, structured cabling, number migrations.
  2. Liaising with customers throughout the order installation process.
  3. Answering calls and logging faults on our system when required.
  4. Arranging equipment to be configured and delivered to site.
  5. General sales support and administration duties.
  6. Providing customers with quotations.
  7. Updating project information to our CRM and other in-house systems.

We would like the new member of our team to be confident working with the following applications:

Word, Excel, and Outlook.

A good telephone manner is essential as we deal with important clients over the phone on a daily basis.

We would like to take someone on for an initial 12 months (contract) with a view to a permanent position.

Hours and days required are Monday to Friday 9 am - 5:30 pm.

Job Types: Full time - Office.

Salary: starting at 25k and based on experience.

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