Restaurant Host

TN United Kingdom; London; On-site

Job description

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Restaurant Receptionist/Host - Experienced (30-40 hours)

Location: Fish! Borough Market

Fish! Borough Market is seeking an experienced and enthusiastic restaurant receptionist/host to join our team.

Our brasserie-style restaurant seats 110 guests inside and 45 on the terrace. We welcome around 2,500 guests weekly with a casual, friendly, yet professional and efficient service style.

Qualifications

1. Extensive experience in managing a busy, high-volume restaurant service.
2. Strong understanding of table turnover management.
3. High energy and the ability to excel in a fast-paced environment.
4. Ability to work independently and collaboratively within a team.
5. Proficiency in MS Office and strong administrative skills.
6. Knowledge of the Opentable booking system.
7. Excellent communication skills and a welcoming manner.
8. Strong team player with a proactive attitude.

Key Responsibilities

1. Manage online (Opentable), walk-in, and phone reservations.
2. Organize and oversee party reservations.
3. Perform daily administrative tasks including menu updates and reservation management using Word and Excel.
4. Welcome and seat guests, ensuring exceptional customer service.
5. Efficiently handle requests and queries in person, by phone, or via email.
6. Follow opening, closing, and daily duties procedures.

What We Offer

1. Full-time hours: Earnings of £15/hour including tronc, plus tronc bonuses.
2. Monthly payment with early access through Wagestream.
3. Rota: A mix of double and single shifts with 2-3 days off.
4. Staff benefits: Complimentary staff drinks and meals on duty.
5. Referral Bonus: £500 Refer-a-Friend bonus.
6. Dining Discounts: 50% off when dining with us, plus 20% family discount.
7. Pension Scheme.
8. 28 Days Holiday (including bank holidays) with additional days for length of service.
9. Be a part of the vibrant Borough Market atmosphere.

Additional Information

All applicants must be eligible to work in the UK and provide a Share Code before applying.

If you are enthusiastic, dedicated, and meet the qualifications, we would love to hear from you!

Apply now and join our fantastic team at Fish! Borough Market.