Restaurant Host

Strand Palace Hotel; London; On-site; GBP 20,000 - 30,000

Job description

Develop your career at Strand Palace – Great Place to Work 2024

Join our team at Strand Palace, located in the heart of central London. We are looking for a dedicated Hostess to provide a warm and welcoming experience for our guests, ensuring exceptional service and memorable dining experiences. Help us bring our mission of ‘Serving London Love’ to life!

Your Benefits

Working at Strand Palace has its perks. As part of our team, you’ll have access to a range of benefits, including:

• Career paths with paid learning & development courses including apprenticeships
• Access to your earned wages whenever you need them via Wagestream – no need to wait for payday!
• Free breakfast, lunch, and dinner on every shift
• ‘Introduce a Friend’ bonus scheme earning you up to £300.
• Free laundry and dry cleaning to save you money.
• Free gym and Yoga classes
• ½ day paid time off on your birthday
• Regular social outings and parties (think team nights out at activity bars in London with free drinks, food, and lots of fun!)
• Paid volunteering day
• Life assurance scheme
• 24hr access to free and confidential employee assistance helplines (from financial and legal advice to counselling and well-being support)
• Free use of the hotel gym
• North Bank discount card
• Cashback plan for dental, vision & physiotherapy.
• 50% off food and drink in the hotel bar and restaurant for you and your friends/family
• Discounted room rates for you and your friends/family at Strand Palace
• Additional access to discounted room rates at hotels worldwide, including L+R Hotels

What You Will Be Doing

• Ensure that guests are warmly welcomed on their arrival to the Restaurant area and check their booking reference/bedroom details are correct, liaising with the Restaurant Manager where required
• Escort guests to their table and take beverage orders
• Be knowledgeable of food dishes and drinks, offering suggestions and recommendations where necessary
• Ensure billing information is precise and all payment transactions are processed correctly

What We’re Looking For

• A person who naturally goes above and beyond to create unforgettable guest experiences.
• Passion to deliver excellent service
• Confidence talking to guests in a professional manner
• Previous experience preferable

What We’re About

Awarded a Great Place to Work - At Strand Palace, we foster a vibrant culture that thrives on quality interactions, exceptional service, and a touch of fun in our daily endeavours. We define ourselves by qualities such as confidence, creativity, and personable. If these traits align with your own personality, then Strand Palace is the perfect fit for you.

From staff-themed lunches, sponsored charity walks, freshly baked cakes, the Executive Team serving a hot breakfast to our teams, and our Town Hall presentations each month, we have a calendar of well-being events for our team that help us take a break and get to know other departments within the hotel.

Strand Palace is committed to providing a sustainable future for its staff and the planet. For two consecutive years, Strand Palace has received the Green Key award and is a part of the Future Plus programme which works towards activating and implementing initiatives for the hotel to support the environment, social responsibility, economic impact, diversity and inclusion, and climate.

Want to start your journey with Strand Palace today?

Apply now to join the team.