Project Administration support

Serco Group plc; Worcester; On-site; GBP 40,000 - 60,000

Job description

Serco, a prominent player in the Space industry with over 50 years of experience, has a robust partnership with the European Space Agency (ESA), particularly through our work at the European Centre for Space Applications and Telecommunications (ECSAT) in Harwell, Oxfordshire, United Kingdom. ESA-ECSAT serves as ESA's hub for telecommunications and integrated applications, supporting the development and commercialization of innovative space-based solutions.

On behalf of our client, the European Space Agency, we are looking for a skilled Project Administration support to join our team distributed over the ESA-ECSAT site, in Harwell, UK.

The overall goal of the service is to provide project management support services for CSC Programmes and Projects, covering all activities linked to schedule and risk management, project administration support and configuration and data management. The service shall assist the CSC teams in improving operational harmonisation, efficiency and effectiveness through the continuous review, update and implementation of project management processes, procedures, best practices and tools.

For project administration support activities, the Service Provider shall support the project controllers on transactional tasks of administrative nature and database operations.

Main Responsibilities

As Project Administration support you will concentrate your activities on the following:

Procurement Support & Process Implementation

• Assist in procurement processes, ensuring compliance with approved procedures.
• Propose and implement efficiency improvements.
• Oversee procurement activities, approvals and clarifications.

System Operations & Data Management

• Create and manage Purchase Orders, Work Orders, Contracts, CCNs, RFXs and invoices in ESA-p.
• Update procurement planning and geo-return dashboards, ensuring data consistency.
• Process Goods Receipt Notes (GRNs) and track approvals.
• Verify and update financial annexes, milestone payments and cost plans.
• Track TEC bookings versus planning, identify variances and ensure corrections.
• Support manpower planning and coordinate with CAC Book Captains.
• Assist in audits by preparing financial reports and tracking corrective actions.

Coordination & Reporting

• Handle Member State requests and Letters of Support.
• Support Statement of Work (SoW) creation and procurement planning.
• Generate financial and activity reports, including KPIs, variance analysis and contract status tracking.

General Support & System Improvements

• Maintain procurement documentation and guidelines.
• Participate in tool testing, process optimizations and system transitions.
• Attend meetings, working groups and training sessions.

Successful Candidate

Do you think you are the person we are looking for? See below what experience or knowledge you should bring:

• Bachelor's degree in a relevant field.
• At least 4 years of experience in project management support, procurement, or a related field.
• Proven experience in a Project Management Support Office (PMSO) environment.
• Knowledge of D/CSC programmes and ESA project review procedures.
• Experience in a project-oriented environment and supporting procurement processes.
• Strong organizational skills, attention to detail and ability to manage priorities.
• Ability to work autonomously under high workload and time pressure.
• High communication skills, with experience interacting with international teams across engineering, technical and business domains.
• Customer and service-oriented mindset, with a proven track record in providing senior-level customer support.
• Strong team management and leadership capabilities.
• Ability to establish and maintain positive working relationships, including interfacing with senior management.
• Proficient in the English language, both written and spoken.
• Candidates must be eligible to work in the UK.

On offer

• Comprehensive and competitive benefits plan
• A range of wellness activities and employee assistance programs
• Casual dress code
• Bike Scheme

About the Company

Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development.

Why should you join Serco?

At Serco, not only is the nature of the work we do important, everyone has an important role to play.

Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.

A world of opportunity - You’ll be wholeheartedly supported with development and career progression.

Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.

We are a diverse and inclusive organisation

At Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinions that keeps our culture strong and vibrant.

We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.

In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.

If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment Team.

Important:

Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.

Applicants are reminded that they will be requested to produce such documentation during the recruitment process.

Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.

Salary Salary information available upon application.

Frequency Annual

Job Reference UK25/ECSAT/10459

Contract Type Permanent

Closing Date 03 April, 2025

Job Category Satellite & Space Engineering & Science