Performance Manager

Europcar Ireland; Manchester; On-site; GBP 30,000 - 50,000

Job description

We are looking for a Performance Manager.

Role Summary

Responsible for frontline staff training and development and overall profitability of a high volume branch. Primary responsibilities include but are not limited to the following:

1. Service based leadership
2. Staff training, development and corrective action
3. Sales and financial reporting

What we can offer you:

Competitive Basic Salary £30,000 + OTE £50,000 per year

• Company Car
• Starting on 6 weeks holiday (including bank holidays), increasing with length of service
• Free on site car parking
• Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Responsibilities:

1. Manage staff performance and build effective teams to achieve sales objectives
2. Maximise incremental sales through effective training and staff development
3. Daily communication with staff providing recognition and constructive redirection
4. Provide continuous training and education daily
5. Work closely with management and department leaders

Job Requirements:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Management of direct customer contact, employee relations, budget and P&L review
• Ability to exercise sound judgement and make prudent decisions
• Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal
• Strong team-oriented leadership skills and proven track record in a leadership role
• Ability to attract, evaluate, coach, and advance staff to create an effective team
• Working knowledge Microsoft Office, including Excel, Word, Power Point.

Why choose Europcar?

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. More than ever, we are committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. To do this, we offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250,000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 16 wholly owned subsidiaries completed by franchisees and alliance partners).

At Europcar Mobility Group, our purpose is to help to change the way you move. We are guided by our core values: We are happy to help, We embrace change, We take responsibility, We act with respect and We move as one. Our culture is built on valuing the contribution and diversity of our team where every individual is treated with dignity and respect. Acting with respect is at the heart of everything we do, and we are fully committed to creating a workplace where differences are celebrated and everyone feels empowered to contribute their unique perspectives.

If you believe you have what it takes to become a successful Sales Team Leader within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.