Performance Manager

EQUANS; Oldham; On-site; GBP 52,000; Full time

Job description

Performance Manager

Offer ID: 69828 Job: Support Functions / Other Contract type: Performance Manager Schedule: Full-Time Country: United Kingdom

EQUANS are recruiting for a Performance Manager to be based in Oldham. This is a full-time fixed term contract for 6 months working 37 hours per week. On offer is a salary of up to £52,000 doe, car allowance, bonus and benefits package.

General Overview

This is a key role on the Manchester City Council Housing contract with a specific focus on driving performance within the teams.

This person will have the skillset to identify where lack of performance is occurring and the solution required to resolve. Utilising the EQUANS policy and procedures and exploring the need to develop staff where required this will ensure that the right steps are being taken, to resolve lack of performance.

This is a full time position reporting directly to the Partnership Director and working closely with the senior management team, key support functions such as HR and Health and Safety to support achieving an improved performance culture.

Key Accountabilities

• Quality check the utilisation of EQUANS Policy and Procedures across the contract.
• Monitoring client Key Performance Indicators (KPI’s) and identifying improvements required where failures occur
• Ensuring that Sickness, Conduct and Performance issues are tracked start to finish working with the teams to take the relevant actions.
• Identify development needs within staff and working with Learning & Development to identify training requirements.
• Monitoring the performance of line management and staff across the contract.
• Identifying any Key Improvements needed to improve the culture and service delivery of the contract.
• Reporting the status of the above requirements on a regular basis to the Partnership Director and the Senior Management team.
• Sharing progress updates with the Client.
• Undertake any other duties as may be reasonably expected at this level.
• All EQUANS policy and procedures are implemented and utilised efficiently.
• Improved staff satisfaction.
• Improved client satisfaction and improved service delivery (KPI’s).
• Supporting an improved and performance driven culture.

What can we offer you?

On offer is a competitive salary car allowance, bonus and benefits package, which includes;

• Pension Scheme
• 25 days annual leave (+ public holidays)
• Life Cover equivalent to 2 times annual salary
• 24/7 Employee Assistance Program and access to mental wellbeing app
• Employee discount shopping schemes on major brands and retailers
• Gym membership discounts
• Cycle to work scheme
• Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes

Who are we looking for?

Key Skills & Experience

• Desired degree level education (Level 6)
• A good understanding of applying policy and procedure
• Experience in performance management of people
• Excellent communication up and down within a large corporate organisation
• Experience of dealing with confrontational scenarios and conversations
• A good level of IT experience and utilisation of Microsoft Office
• Ability to utilise data to understand performance
• Excellent organisation skills and ability to prioritise
• Experience in working for a contract delivering for a local authority or housing association

Key Attributes

• Team Player
• Confident and able to communicate and influence at all levels.
• Works well under pressure
• Ability to multitask.
• Self-motivated
• Enthusiastic
• Flexible
• Understand the power of relationships and collaborative working.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What's next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.