Health care Assistant

NHS Trust; Wolverhampton; On-site; GBP 23,000 - 24,000

Job description

Job Summary

To assist with the direct care of patients as delegated to and supervised by registered nurse / health care professional.

To work under supervision of a registered practitioner or may be supervised by a Level 4 Associate Practitioner; however supervision may be remote or indirect.

To provide support to the nursing team working collaboratively with members of the multi-disciplinary team and contributing positively to the delivery of high quality compassionate care.

To uphold the fundamental standards of safety and quality always putting the patients first and protecting them from harm.

Main duties of the job

1. Ensure safe and effective clinical practice
2. Enhancing the patient experience
3. Professional behavior.
4. Contribution to the delivery of the organisation's objectives.

About Us

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Date posted: 27 March 2025

Pay scheme: Agenda for change

Band: Band 2

Salary: £23,615 a year per annum

Contract: Permanent

Working pattern: Full-time, Part-time

Reference number: 225-DIV2-7065026

Job locations: New Cross Hospital, RWT, Wolverhampton, WV10 0QP

Job Description

Job responsibilities

1. Ensure safe and effective clinical practice
   Assist registered nurses/health care professionals in the delivery of individualised holistic patient care. Work will be guided by standard operating procedures, protocols, systems of work and policies.
   Ensure that consent is obtained prior to delivering all aspects of patient care.
   Involve relatives / carers in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate.
   Ensure care is delivered with compassion and respect to all patients.
   Work with the multi-disciplinary team, and contribute to the prevention of patient harm by participating in risk assessments e.g. pressure ulcer development, falls, nutrition etc.
   Ensure privacy and dignity are maintained at all times and protect confidential information.
   Assist patients with all care as delegated by the registered nurse/health care professional.
   Accurately document any observations and care provided in the appropriate record informing the registered nurse to whom you have been delegated care, of your actions.
   Safely transport samples to the laboratories in a timely and professional manner.
   Respond to patient questions and report back to assist in patient care evaluation.
   Ensure that appropriate moving and handling techniques and equipment are used when manual handling.
   Report back any relevant information to the registered nurse accountable for the patients care.
2. Enhancing the patient experience
   Make the care of people your first concern, ensuring the patient has a positive experience whilst in your care.
   Answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s).
   Respond appropriately to patient concerns and questions raised escalating to the accountable registered nurse / health care professional for the patient.
   Maintain a clean and safe environment for staff, patients and visitors ensuring compliance with legislation, policies and protocols including health and safety and healthcare associated infection prevention.
   Ensure clinical areas are appropriately stocked against agreed levels, including storage areas and medical equipment.
   Comply with Health and Safety Regulations and to report accidents / untoward incidents / hazards / unsafe equipment to the nurse in charge / registered practitioner immediately, utilising the incident reporting system.
3. Professional behaviour
   Act in a courteous and helpful manner at all times ensuring practical delivery of compassionate care respecting others, including the care of deceased patients and their families.
   Maintain professional carer behaviour at all times as an employee of the Trust and therefore representative of our values and beliefs including the objectives of the Trust.
   Work towards healthcare support workers registration with the Nursing Midwifery Council as and when this is established.
   Ensure your practice is supervised by a registered nurse health care professional / who remains accountable for the delivery of care.
   Demonstrate self-directed development and practice.
4. Contribution to the delivery of the organisations objectives
   To attend mandatory training and such courses / lectures / in-service training, as indicated by the needs of the service and own personal development, as indicated at appraisal and within personal development plan (PDP).
   To be familiar with, and comply with all appropriate Trust policies and procedures.
   At all times maintain a professional image and comply with the Trusts Dress Code Policy.
   At all times act in a professional manner, to uphold the reputation of the profession and the organisation.
   To undertake any other duties as may be required to meet the needs of the service within the limitations of the grade for the post.

Person Specification

Qualification: NVQ Level 3 Essential

• NVQ Level 3

Desirable

• Care Certificate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name
The Royal Wolverhampton NHS Trust

Address
New Cross Hospital, RWT, Wolverhampton, WV10 0QP

Employer's website
https://www.royalwolverhampton.nhs.uk/