Healthcare assistant

The Royal Wolverhampton NHS Trust

About

We are one of the largest acute and community providers in the West Midlands having more than 850 beds on the New Cross site.

We also have 56 rehabilitation beds at West Park Hospital and 54 beds at Cannock Chase Hospital.

We are the largest employer in Wolverhampton, the Trust employs more than 10,000 staff, covering more than 350 different roles.

1. New Cross Hospital
2. West Park Hospital rehabilitation inpatient and day care services, therapy services and outpatients
3. Cannock Chase Hospital general surgery, orthopaedics, breast surgery, urology, dermatology/plastic surgery and medical day case investigations and treatment (including endoscopy, rheumatology and dermatology)
4. More than 20 community sites - community services for children and adults, walk-in centres and therapy and rehabilitation services
5. Primary care - Ten GP practices have now joined us and offer extended opening hours to patients.

Key details

Location

Site: New Cross Hospital - C58

Address: Wolverhampton Road

Town: Wolverhampton

Postcode: WV10 0QP

Major / Minor Region: Birmingham & The Black Country

Contract type & working pattern

Contract: Permanent

Hours: Full time - 37.5 hours per week (Including a mixture of days, nights and weekends)

Salary

Salary: £23,615 per annum

Salary period: Yearly

Grade: Band 2

Specialty

Main area: Diabetes - Ward C17

Job overview

To assist with the direct care of patients as delegated to and supervised by registered nurse / health care professional.

To work under supervision of a registered practitioner.

To provide support to the nursing team working collaboratively with members of the multi-disciplinary team and contributing positively to the delivery of high quality compassionate care.

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To uphold the fundamental standards of safety and quality always putting the patients first and protecting them from harm.

To understand that each patients' needs are specialised to them, and every patient requires a different level of care.

To assist patients with their activities of daily living i.e. providing personal care, toileting needs, assisting with nutrition and hydration.

To undertake blood glucose monitoring.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Ensure safe and effective clinical practice

Assist registered nurses/health care professionals in the delivery of individualised holistic patient care. Work will be guided by standard operating procedures, protocols, systems of work and policies.

Ensure that consent is obtained prior to delivering all aspects of patient care.

Involve relatives / carers in the delivery of care interacting with them helpfully and in a friendly manner providing information as appropriate.

Ensure care is delivered with compassion and respect to all patients.

Work with the multi-disciplinary team, and contribute to the prevention of patient harm by participating in risk assessments e.g. pressure ulcer development, falls, nutrition etc.

Ensure privacy and dignity are maintained at all times and protect confidential information.

Assist patients with all care as delegated by the registered nurse/health care professional.

Safely and accurately measure and record blood glucose levels, reporting to the registered nurse / health care professional responsible for the patient’s care.

Accurately document any observations and care provided in the appropriate record informing the registered nurse to whom you have been delegated care, of your actions.

Safely and accurately undertake urinalysis, record the results, and report to the registered nurse or doctor accountable for the patient’s care.

Safely transport samples to the laboratories in a timely and professional manner.

Respond to patient questions and report back to assist in patient care evaluation.

Ensure that appropriate moving and handling techniques and equipment are used when manual handling.

Report back any relevant information to the registered nurse accountable for the patient’s care.

Enhancing the patient experience

Make the care of people your first concern, ensuring the patient has a positive experience whilst in your care.

Answer the telephone in a courteous and professional manner, accurately taking messages and informing the relevant person(s). Respond appropriately to patient concerns and questions raised escalating to the accountable registered nurse / health care professional for the patient.

Maintain a clean and safe environment for staff, patients and visitors ensuring compliance with legislation, policies and protocols including health and safety and healthcare associated infection prevention.

Ensure clinical areas are appropriately stocked against agreed levels, including storage areas and medical equipment.

Comply with Health and Safety Regulations and to report accidents / untoward incidents / hazards / unsafe equipment to the nurse in charge / registered practitioner immediately, utilising the incident reporting system.

Professional behaviour

Act in a courteous and helpful manner at all times ensuring practical delivery of compassionate care respecting others, including the care of deceased patients and their families.

Maintain professional carer behaviour at all times as an employee of the Trust and therefore representative of our values and beliefs including the objectives of the Trust.

Work towards ‘healthcare support workers’ registration with the Nursing Midwifery Council as and when this is established.

Ensure your practice is supervised by a registered nurse health care professional / who remains accountable for the delivery of care.

Demonstrate self-directed development and practice.

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications

Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Sponsorship

Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system. Further information is available regarding two types of visa; Health Care Visa and Skilled worker visa.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Person specification

Experience

Essential criteria

• Care Certificate

Desirable criteria

• Previous care experience

Documents

• Job description (936.5) PDF KB
• RWT Professional Standards (95.4) PDF KB
• Wolverhampton Map (600.9) PDF KB
• Trust Brochure (6.3) PDF MB
• Employee Rewards Booklet v.13 (1.6) PDF MB
• Flexible Working Commitment (1.1) PDF MB
• NHS Staff Offer - National Express (963.3) PDF KB

Further details / informal visits contact

Name: Myrah Niaz

Job title: Senior Sister

Email address: [email protected]

Telephone number: 01902 694816

If you have problems applying, contact

Address: Building 12, New Cross Hospital, Wolverhampton Road, Wolverhampton, WV10 0QP

Telephone: 01902 481900