Field Service Engineer

Fusion People Ltd; South Kesteven; On-site; GBP 80,000 - 100,000

Job description

Field Service Engineer

Location - Scotland, central belt

Job Type: Full-time

Pay: £28,000 per year

Additional pay: Bonus scheme

Role Description

This is a full-time on-site role for a Field Engineer in Scotland. The successful candidate will be responsible for installing and servicing IT equipment (Self Serve Kiosk, EPOS, Printers) across a number of major retailers based in the UK.

Responsibilities:

1. Attend sites from 7.00am
2. Install equipment as per the defined script
3. Use installation sign off app
4. Update client on progress using Synchroteam
5. Liaise with customer on site
6. Work around the customers and staff in the shop

Skills:

1. Proficiency in Windows 10 and using Command Prompts
2. Strong retail technical knowledge
3. Able to use hand tools including drills and follow instructions on site

Qualifications:

1. Strong technical support and IT support skills
2. Proficient in desktop support and help desk operations
3. Excellent customer service and communication skills
4. Experience with computer networking and software troubleshooting
5. Familiarity with Microsoft Office, VPN, and Windows operating systems
6. Knowledge of computer hardware and relevant tools, including hand tools
7. Experience with shop fit and physical equipment installation

Contact: Dav @ Bristol office

--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website.