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Field Services Engineer
Scobie McIntosh Group
Newcastle upon Tyne
Remote
GBP 80,000 - 100,000
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Job summary
An established industry player is seeking a dedicated Field Services Engineer to join their remote team. This role involves providing top-notch technical support, troubleshooting, and preventive maintenance for equipment in the coffee, vending, bakery, and refrigeration sectors. The ideal candidate will have strong problem-solving abilities and excellent communication skills, ensuring customer satisfaction while working independently. With a legacy of service excellence since 1885, this company offers a dynamic environment where your contributions will be valued and impactful. If you are passionate about service engineering and want to make a difference, this opportunity is perfect for you.
Qualifications
- Experience in field service and troubleshooting for various equipment.
- Strong technical support skills with a focus on preventive maintenance.
Responsibilities
- Provide technical support and preventive maintenance for field services.
- Troubleshoot issues and ensure excellent customer service in various sectors.
Skills
Field Service and Troubleshooting
Technical Support
Preventive Maintenance
Customer Service
Problem-Solving
Communication Skills
Interpersonal Skills
Ability to Work Independently
Education
Technical Certification
Relevant Engineering Degree
Job description
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Company Description
Scobie McIntosh Group has been a specialist support provider to the food service industry since 1885. Their focus is on service engineering and equipment supply for the coffee, vending, bakery, and refrigeration sectors. They offer a range of equipment from top manufacturers and provide service support across the UK with a fleet of engineers managed from a National Operations Centre in the south-east of England.
This is a full-time remote role for a Field Services Engineer. The Field Services Engineer will be responsible for field service, troubleshooting, technical support, preventive maintenance, and customer service in the coffee, vending, bakery, and refrigeration sectors.
- Field Service and Troubleshooting skills
- Technical Support and Preventive Maintenance skills
- Customer Service skills
- Experience in equipment maintenance and repair
- Strong problem-solving abilities
- Excellent communication and interpersonal skills
- Ability to work independently and remotely
- Technical certification or relevant engineering degree is a plus
Entry level
Full-time
Information Technology
Food and Beverage Services
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