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Export Coordinator

Hawk Brown Recruitment

Hounslow

On-site

GBP 24,000 - 26,000

11 days ago

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An established industry player is looking for an Export Coordinator to join their dynamic team in Heathrow. In this role, you will coordinate air export freight activities, ensuring compliance with documentation and destination requirements. You will also resolve customer queries, maintain office records, and communicate with various departments to ensure smooth operations. The ideal candidate will possess strong organizational skills, attention to detail, and a proactive approach to work. This is a fantastic opportunity to grow within a supportive team environment, where your contributions will be valued and recognized.

Minimum of 1 year experience in air freight and customer service.
Ability to work independently and proactively.

Coordinate air export freight activities including documentation and shipment tracking.
Resolve customer queries effectively and maintain office records.

Air Freight Coordination

Customer Service

Organizational Skills

Attention to Detail

Multitasking

ASM Sequoia

NES GEMS

Chief

MS Office

Export Coordinator
Heathrow
£24K - £26K per annum

My client is seeking an Export Coordinator to join their team in Heathrow. You will be working within an established team, supporting all operations within the Export department. You will:

Coordinate air export freight activities, including documentation, data entry, shipment tracking, billing, and delivery arrangements.
Maintain full compliance with export documentation instructions and destination requirements.
Monitor the shared mailbox and action accordingly.
Resolve customer queries effectively.
Assist in reception and receiving areas as needed.
Organise and maintain office records and files, ensuring accuracy and currency.
Communicate daily with a range of departments, including the warehouse, import, and commercial teams.
Assist in reception and the receiving area when required.

The ideal candidate will:

Have the ability to work independently and proactively.
Have a minimum of 1 years experience in air freight, customer service, and operations.
Have working knowledge of ASM Sequoia, NES GEMS, or Chief.
Have a good working knowledge of MS Office.
Have excellent attention to detail.
Be team-oriented with strong organisational and multitasking abilities.

Working hours are Monday to Friday, 9am to 5.30pm.

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