Event Sales Executive - London

TN United Kingdom; London; On-site; GBP 25,000 - 35,000

Job description

Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as an Event Sales Executive at the Royal Lancaster London, where we encourage your personal development and growth. We are located next to Lancaster Gate tube station, and a short distance from Paddington, Bayswater and Marble Arch stations.

Some of our fabulous benefits you will enjoy as a Event Sales Executive are:

1. Pension scheme with company contributions
2. 50% discount in all our restaurants and Spa's across our properties
3. Team member and Friends & Family rates across our properties
4. Complimentary stay after passing probation
5. Extensive discounts on our benefits platform
6. Access to private medical insurance
7. Support through development plans, apprenticeships and world-class management development programmes including educational sponsorship to be the best you can be
8. Interest free season ticket loan
9. Employee Assistance Programme - 24/7 online GP, mental health support and virtual wellbeing
10. Bike to work scheme
11. Recommend a Friend incentive
12. Complimentary laundry
13. Free meals on duty
14. Opportunity to join our taskforces to contribute to the business focuses, community and environment
15. Employee recognition schemes and Social Committee events including gala dinners and much more!

We are currently looking for a passionate Event Sales Executive to join our Sales Department on a permanent basis, with an immediate start to join us in consistently delivering memorable moments and five star service to our guests and each other. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences, where we care about careers and not just jobs.

As an Event Sales Executive, your main duties and expectations for the role will include:

1. Deal with all client enquiries ensuring all clients receive relevant quotes and proposals within 4hrs of enquiry. Note - flag all high value pieces of business to Events Revenue Manager. Ensure all agreements and deadlines made to clients are maintained and achieved.
2. Ensure all enquiries and prices quoted are in accordance with the monthly yield parameters. Should you wish to negotiate outside these parameters please consult the Events Revenue Manager.
3. Ensure Delphi is used accurately to record all enquiries including turndowns, and to track client correspondence, conversations and to chase clients.
4. Enter a future sales call for relevant members of the sales team to follow up for future business once the outcome of the original enquiry has been established.
5. Send out brochures and information as requested by clients, follow up to ensure these have been received and chase for business.
6. You will be required to work such hours as are necessary to fulfil your duties and in any event not less than 40 hours.

We are ...

Best Employer for 2021 at Springboard's Excellence Awards

One of the happiest hotels in London

Earth Check Silver Certified 2023

Preferred Hotels & Resorts member

We are more concerned with what's in the glass, not whether it's half full or empty, so if you feel this Event Sales Executive role is for you, come and pour some happiness into yours by joining our award winning family today!

All applicants must be legally eligible to work in the UK